Rotel 1098 firmwaare upgrade nightmare

[HookedOnTronics]

I've been trying to do a firmware upgrade to my Rotel 1098 for a while and keep running into the same problem; I can't input anything via HyperTerminal. Evertime I'm prompted to input 1, 2 , or 3, I cant type anything.

I'm using a PC running XP, however, I changed the compatability of HyperTerminal to 98 and have followed the directions to the letter.

Please guys, please help me!

[Andrew Pratt]

which version of HyperTerminal are you running? Download the updated version and it should work better for you.

[Aussie Geoff]

Hi,

The link you want is HERE for downloading a good hyperterminal for Windows XP

It is designed for Windows XP etc so you shouldn't run it in compatibility mode.

Also - check your settings very carefully for the Hyperterminal - do you have the Rotel Technical Support instructions covering things like:
- 19200
- 8 Data Bits
- No Parity
- 1 Stop Bit
- VT100 Emulation
- ASCII Recieving - Append Lines to Incoming Line Ends
- ASCII Recieving - Wrap Lines
If not let me know & I'll PM them to you

Geoff

[HookedOnTronics]

First off, let me say thanks for even respoding to my thread.

I am using the private edition version of hyperterminal and have checked and double-checked all the settings so they match the instructions. It all goes smoothly up until I am prompted to upload the new firmware. No keys work on the keyboard.

One thing that may have something to do with it is that I lost the original cable so I am using a different RJ45 to DB9 cable. I get feedback from the unit whenit prompts me to enter and number, so I don't think that would be the cause.

Thanks again for you help,
Adam

[Marcel54]

I have the exact same problem. I run XP on my HP Desk and Lap Top and both are stopping at the same moment you described. I brought my 1098 to my dealer and the upgrade went smoothly. I've heard that my problem stems from my HP and not from Hyperterminal.

Marcel

[Kevin D]

Adam,

The cable and connection is a simple RS232 interface. RS232 has three wires; transmit, receive, and Ground.

With a cable that has a different pinout, it is very possible that you have receive right, but not transmit. If so, it would behave exactly as you described.. I don't think there's an exact standard for RJ45 to DB9 cables, so it's very possible to have something different.

Get another cable and try again.

Kevin D.

[Andrew Pratt]

There have been some issues with some PC's not wanting to work correctly in past but as the last poster said it could also be your cable. There's a document on the Rotel website that has the pin layout you'll need or else read This Link Here