RSP-1570 - Issues All Resolved?

[cdika17]

Having issues upgrading hdmi13_v112mar2509.hex, im connected to com 1, connection is ok, goto load hex and get this error: Error: Invalid project file, Error: re-load the project hex file. I try to re-extract the file to my desktop, i try to load hex and it don't work, is the file maybe bad? Does anyone have the file so i can try it? Anyone else have this problem?

Got past that problem, new problem.

When i have my xbox360 hooked up, the hdmi feed drops out, then in and out. Signal loss then comes back for a sec, i shut everything off, did factory default, still doing it, any suggestions?

[Gsrrrrrrrrr]

Regarding Xbox 360 drop outs with 1570

Do you have both the HDMI and analog connected from the Xbox 360 to your 1570? I had a similar problem with continual drop outs that went away when I disconnected the analogs. At least in my case I view it as an Xbox 360 issue in that it appears the design of the unit does not allow proper output of two signal types at once. Otherwise it would make a good media extender for zones 2 - 4.

[cdika17]

no i have just the hdmi connected.
I tried 3 different cables.
Did all the updates for 1570
Tried all 4 hdmi inputs on 1570
Tried component from xbox to 1570, that doesn't work either,

But.....

When i hook it up to tv upstairs, everything works, hdmi or component.

So i know its not the xbox persay.

Anyone else having issues?

[cdika17]

can anyone shed some light on this issue?

[Kevin D]

Have you updated the HC7000's firmware?

Kevin D.

[cdika17]

Have you updated the HC7000's firmware?

Kevin D.

I didn't know you can, also i didn't figure it was a problem with projector, seeing as everything else works except the xbox360 elite. Hmm, i may have to check that out.

[JRachwalski]

Try just the xbox straight into the projector.

With my PS3 the projector drops the video 2-3 times between power up and loading the main ps3 menu. This is normal and a non-issue as it never happens with the menu or the actual discs.

[cdika17]

Xbox staight into the projector works, no problems there, so it's an issue between my xbox and 1570. I get the drop outs when starting andin the middle of playing, and it continues to get worse to where everything just goes to a black screen and hdmi icon on 1570 display is not lit. SO i don't know what the problem is, B&W support doesn't know either. Maybe ill borrow my bro's xbox and see if it does the same with his.

[hifiguymi]

Do you have another TV in the house with HDMI to try temporarily? It may not the fault of any one component, just how well they play together. That is one of the many wonderful things about HDMI.

Eric

[WelshOne]

Ive recently had my processor fw updated. v1.1.8 and 1.12 for video.

I was informed via a different forum that previous/older generation FW defaulted the DYN feature to MIN for DOLBYTRUEHD sources.

Well, not that I can tell so soon but I can know access the DYN feature during DOLBYTRUEHD material, and ensure its on MAX.

Also, DTS HD MASTER AUDIO now says DTS HD HI RES on the display, and im absolutely convinced normal Dolby Digital and DTS sources have improved. There appears to me much better steering and a lot more detail and venom to the rear speakers? All levels and setting are back they were before the update?

Anybody else aware or have experienced this, or is it just me and my imagination?

[cdika17]

no i have just the hdmi connected.
I tried 3 different cables.
Did all the updates for 1570
Tried all 4 hdmi inputs on 1570
Tried component from xbox to 1570, that doesn't work either,

But.....

When i hook it up to tv upstairs, everything works, hdmi or component.

So i know its not the xbox persay.

Anyone else having issues?

Do you have another TV in the house with HDMI to try temporarily? It may not the fault of any one component, just how well they play together. That is one of the many wonderful things about HDMI.

Eric

Yup, 2 other TV's, works fine on them and straight into projector. But thru 1570.

[hifiguymi]

It definitely sounds like an HDCP issue between the projector and the RSP-1570. What does tech support say? Have they heard of that same combo doing it before? I've seen things like this before and not just with Rotel. HDMI can be a real pain!!

Eric

[chanlon]

I'm having issues with a 1069 and Oppo Bluray. Similar problem except that I have video and no audio.

One thing to check is the color space option on the projector (if there is one).
Sometimes you have to change the setting from "Auto" to "YCbCr 4:4:4"

[cdika17]

Everyone still liking there 1570? I seem to be having alot of issues, if you could switch pre/pro to something else, what would you choose?

[maxwebster]

Everyone still liking there 1570? I seem to be having alot of issues, if you could switch pre/pro to something else, what would you choose?

Still loving mine, but the remote dies in the dark. There are a few upgrades I need to flash to bring me up to date, but I feel no need yet.

[JRachwalski]

Still loving mine, but the remote dies in the dark. There are a few upgrades I need to flash to bring me up to date, but I feel no need yet.

they should replace the remote for you n/c.

I for one still prefer my Denon 4308 as a pre/pro...

[chanlon]

Hi gang.

I recently purchased a 1570 to replace my 1069. MOST of the time, the Rotel 1570 performs perfect in regards to HDMI handshaking issues. However, periodically when I skip scenes on a DVD/bluray on my Oppo BP-83, I lose the audio sync with the Rotel. The HDMI light remains on the display. However, the only way I can get the Rotel to pick up the audio is to toggle video inputs. Its a little annoying.

I have all of the current firmware versions for audio/scaler and video software.

Do you guys just accept this as being part of the HDMI equation or is it NOT a problem for most?

I had a Pioneer SC-27 Elite receiver connected last week on trial. It had NO issues with HDMI and locked onto HDMI signals quicker than the Rotel. However the Pioneer didn't sound quite as good as the Rotel IMO for 2 channel audio.

[Kevin D]

This was fixed in a previous version, but I've noticed it is now back on my Tivo. With the Tivo, I get a screeching noise when it loses sync. I've been meaning to email/call Rotel about it.

Probably a fix one thing, break another type of problem.

Kevin D.

[Fishy]

After recently purchasing a blu-ray (yes I held out as long as possible) player I spoke with Rotel UK about the HDMI update for the 1098. They never shipped it across from the US, so with this option out the window I started looking at the 1570.

Now after reading all the above I dont think I'll bother! It appears to be the standard headaches from Rotel.

I was sold the 1098 as being a model that upgrades would be available for! I wish I knew then what I know now....

Time to look at different makes me thinks.

Fish

[mjb]

Fishy, while I agree with you to a large extent, I think you'll find the problems are mainly with the HDMI/HDCP implementation, and most (if not all) manufacturers are having problems getting it right (as if its even possible to get it right). The whole thing is a mess! HDCP was conceived at the height of the DRM paranoia, and since then its now generally accepted that DRM is a lost cause, but we're still stuck with HDCP.

The 1098 is still a fine processor. Maybe you can stick with it for a while longer using the 7.1 analogue outputs from you DVD player, and a cheap (passive) HDMI switcher for video.

[chanlon]

I agree. HDMI is a nightmare. Especially for companies that don't mass produce like Rotel and NAD. I have to give Rotel 2 thumbs up on the service end however. In my experience, they have always been responsive.

[hifiguymi]

HDMI can be a real pain. I deal with it everyday with a variety of brands and it can be tough to deal with.

With that said, most products, including Rotel, don't have issues on a regular basis. When things don't work, it's real frustrating but that is the exception more and more everyday rather than the rule. I personally haven't had any major issues with the 15 Series, and we've installed the RSP-1570 and the two receivers. All of the issues I've come across have been taken care of by either a firmware update or powering things on in a different order. I'm not at all afraid to sell them to any customer that I talk to. That is my two cents.

Eric

[Fishy]

My BR is a PS3 with an HDMI direct into the TV and optical to the 1098. Games wise it fine with almost zero visual/vocal delays, swap over to a movie and the lipsync is pretty poor.

Fish

[Hammie]

Wow! Seems to be a lot of issues with the 1570. And to boot, they seem to make it impossible to update it easily.

The argument that Rotel is a small company it bull. Look at Oppo. I think they may be a small company and they have no issues with FW updates over the Internet or with a USB stick.

I'm not so sure I would want to invest in the Rotel processor after reading this thread.

Maybe I'll wait and see what the final specs are for the Emotiva XMC-1 processor.

[chanlon]

You need to remember that this is a sku'd sample of people in this club.
This represents only a tiny portion of Rotel purchasers. Yes, I have had HDMI issues. But for the most part, it has not been the fault of the Rotel unit.
HDMI is a real pain for most manufacturers.

[tboo72]

The 1570 is hard to find. Has it been discontinued?

[Kevin D]

Define hard to find.. Should be able to go to any dealer and order one.

Kevin D.

[sprout]

Are latest firmware updates available to us or is it back to dealer only?

:T

[Kevin D]

They're at the BWGroup-support website.

Kevin D.

[sprout]

They're at the BWGroup-support website.

Kevin D.

Kevin,

Many thanks :T

Martin

[thezone]

More RSP-1570 issues

Well after having my RSP-1570 for only 2 months it is alreday playing up to the point where it can no longer be used. To start with, anydolby true hd soundtracks caused audio drop outs all the way through thew movie which was very annoying. Now all audio sources thru hdmi crackle and gargle and pop like a someone dropping a neeedle on a turntable with the volumne turned up.

I am running main v 1.17, video v 1.12 and who knows what audio as I can not work out how to find this info.

I am thinking of trying a firmware upgrade as it looks like hdmi drop outs have been comonplace in the past especially with dolby true hd.

The only computer I have with serial port is an old celeron 700. Would this have enough processor power to undertake the job? From the Main Software Upgrade Instructions it says "NOTE: The upgrade process can require a large amount of system resources on the PC when it is updating the unit, so it is strongly recommended that any unnecessary programs be closed prior to running the software update."

[hifiguymi]

That computer should be fine for doing the firmware updates but it doesn't sound like firmware is the problem. Having noise like that has never been an issue with anyone I've sold. It sounds like there maybe something else going on. Try the current firmware and report back if that takes care of it or not.

Eric

[chanlon]

I am experiencing what appears to be a HDMI handshake issue with my 1570 and an Oppo bluray player.

I've been playing Tom Petty's latest Blu-ray audio only disc. If I turn off my Pioneer Elite 141FD plasma, the audio will disappear after 25 minutes or so. I'm not referring to the initial drop out in audio when the HDMI signal is interrupted that lasts for a few moments.

Rather, the audio completely disappears after 25 minutes or so. The only way I can get it to come back on is to turn on the plasma. Once I do so, the audio returns for another 25 min or so.

Anybody experience such a problem?

[chanlon]

Last evening i tried play the 96 DTS-HD 5.1 Transfer.
Over HDMI, the signal sounds like its cutting in, cutting out every 2nd second.
The HDMI indicator on the Rotel is solid on the unit. Could this be a general defect in the Rotel or can it once again simply be chalked up as a handshaking issue between the Oppo and Rotel?
It the disc plays fine with the Oppo connected to a Yamaha Z7.

Anybody out there with this new Tom Petty Live Anthology Blu-ray audio release and a Rotel 1570 processor?

[Kevin D]

And you're at 1.21 with the 1.13 audio? Are you using the contour controls?

V1.19 to V1.21
November 6, 2009
Recommended Minimum Audio Software: V1.13 Bug Fix (Minor): Disabled contour controls for digital audio signals above 48kHz because audio distortion or dropouts could occur when contour was enabled with 96kHz and higher audio signals.

[chanlon]

Hi Kevin. Thanks for the response.
I'm using V1.19 with audio 1.13.

I don't have any contour settings adjusted. Both LF and HF are set at zero.

The issue happens EVERY time. It's not intermittent.

Perhaps I should upgrade anyways and see if this corrects this.

[Kevin D]

I don't have any material to test, but perhaps even going through the contour system set at zero causes issues.

Kevin D.

[chanlon]

Kevin, just flashed the firmware - the issue has been corrected. Excellent!
Thank you sir! Much appreciated.

[jayhawk75]

has anyone got a starting point for subwoofer settings? i have has some time to start fiddling with this and i am still not getting anything out of the subs

[1oldguy]

Well after having my RSP-1570 for only 2 months it is alreday playing up to the point where it can no longer be used. To start with, anydolby true hd soundtracks caused audio drop outs all the way through thew movie which was very annoying. Now all audio sources thru hdmi crackle and gargle and pop like a someone dropping a neeedle on a turntable with the volumne turned up.

I am running main v 1.17, video v 1.12 and who knows what audio as I can not work out how to find this info.

I am thinking of trying a firmware upgrade as it looks like hdmi drop outs have been comonplace in the past especially with dolby true hd.

The only computer I have with serial port is an old celeron 700. Would this have enough processor power to undertake the job? From the Main Software Upgrade Instructions it says "NOTE: The upgrade process can require a large amount of system resources on the PC when it is updating the unit, so it is strongly recommended that any unnecessary programs be closed prior to running the software update."

Have your issues with this unit been resolved?

[Stilgar]

I'm second owner of this pre/pro, I bought it a month ago, main fw was v1.1.0
I have the same issue with remote, it doesn't work in the dark, so i use old one rr 969
I have successfully updated my rsp to latest fw, but one thing still left
Is this normal when during the pauses or switching the audio track in the first 2 seconds is heard sound like a whistle from the right channel? Sometimes, when listening to music or a movie, I hear a quiet high frequency crackle in the right channel.

UPD:
one more issue
Pixar Short Films Collection: Vol. 2 (2012) Blu-ray
chapter: Air Mater
true hd soundtrack causes audio dropouts all the way through the movie

[madmac]

has anyone got a starting point for subwoofer settings? i have has some time to start fiddling with this and i am still not getting anything out of the subs

I firmly believe that sub adjustment should be done with music. While the music is playing (Preferably something simple like a 4 piece jazz band with stand up bass) and bring the sub level up or down until the bass sounds real and in sync with the band volume wise. Once it's right for music, it will be right for everything in my opinion. If you like big, boomy bass for HT, then you can simply raise the sub volume for those occasions. I don't, and find my sub adjustment perfect for movies. However, some people like to hear the floors and windows rattle.

I have some CD's that require me to lower the sub volume because they are recorded 'hot' bass wise. I just turn the sub down a few notches for those ones and everything falls into proper place. :T

[Kevin D]

I have successfully updated my rsp to latest fw, but one thing still left
Is this normal when during the pauses or switching the audio track in the first 2 seconds is heard sound like a whistle from the right channel? Sometimes, when listening to music or a movie, I hear a quiet high frequency crackle in the right channel.

UPD:
one more issue
Pixar Short Films Collection: Vol. 2 (2012) Blu-ray
chapter: Air Mater
true hd soundtrack causes audio dropouts all the way through the movie :

You applied all firmware updates?

Kevin D.

[Stilgar]

You applied all firmware updates?

Kevin D.

Yes, all the latest

Main Software
Current Version: V1.28
Last Updated: 08/20/2010

Video Software
Current Version: V1.23
Last Updated: 10/14/2011

Audio Software
Current Version: V1.15
Last Updated: 05/26/2010

[Kevin D]

Did you perform a factory default after loading the files?

Kevin D.