Sanyo Z2 LCD panel alignment problem

[Adrian]

Dear All,

I have a 6month old PLV-Z2 projecting about 2m to a 6ft screen.
Recently I have begun to see a red halo, about 1-2 pixels wide above OSD menus and also from a component signal from a DVD. This is accompanied by
a similar blue effect below.

Not sure what the technical term for this is, perhaps RGB convergence?

I believe this is probably due to the alignment of the 3 LCD panels within the unit. My questions is:
1. can this be corrected thru one of the 500 options in the service menu
2. does it mean a back to base for a service engineer fix.

Any help greatly appreciated.

Cheers

Adrian

[Paul H]

Check your cabling first - I had a similar sounding problem that was "fixed" by pushing the component cables on tight - one had likely come loose during some re-cabling I did.

Paul

[Adrian]

Thanks Paul,

I will check the component cables.

The reason I think its a deeper issue is that the problem appears on the OSD generated by the Z2 itself as well as the component sourced picture. However the OSD is overlayed onto the component sourced picture so it could be it

Cheers

Adrian

[Brandon B]

#2 it is. You are correct, this is almost certainly panel misalignment. The optical blocks in newer Sanyo's (last 2 years) are fixed by adhesive, not fasteners, and so are not adjustable for alignment once out of the factory. So no service menu item will address this.

Usually anything under 1 pixel is considered within tolerance, but sounds like yours is far enough out to make them repair it under warranty. Contact the vendor you purchased from and see if they will exchange it or if you have to wait for it be repaired.

BB

[Adrian]

Thanks for the replies. I am now in contact with the vendor for a warranty repair or replacement. If anyone is interested I've attached a screenshot of the problem.

Cheers

Adrian

[JonMarsh]

Whoa!! Definite panel alignment problem! And we thought only CRT projectors could have these kinds of problems! at least in that case, they're user adjustable. They should fix this under warranty. Hope it goes smoothly for you.

~Jon