RSP 1069: Known issues, "Fixes", and Official stance from Rotel.

[kiwi2000]

to Vancouver

Would you be willing to compose and post a complete list of what I should be looking for with the mod completed?

[Nolan B]

to Vancouver

Would you be willing to compose and post a complete list of what I should be looking for with the mod completed?

Honestly this thread points out all the issues.

The main thing I would look out for is uner the "HDMI/Video" setting you see the option to bypass the scaler. If the option is there you know the new board has been installed. Bypassing the scaler adresses all the known video issues using HDMI.

there are some other issues people have reportorted i.e. DYN not working properly or the 1069 freezing. Read the first page of this thread and pic the issues you cant deal with and test for those. To me the 1069 is not perfect for my needs...aside from the DYN issue i notice.

[will1066]

You know I love Rotel as much as the next guy but come on. You buy the new preamp, you find out the scaler doesn't quite work the way you hope. Then you have to send it back to Rotel to get it "fixed" at your shipping expense, your out without your brand new preamp for 13 days.... Come on guys tell me it's worth all this touble. I'm cool with firmware upgrades , software upgrades and such but hardware right out of the gate???

I've become very disappointed after reading this thread. To be fair, though, I doubt Rotel is the only company having such problems. Generally speaking, technology within the home-theater/hi-fi industry is just progressing way too haphazardly. Where are the controls on standards? Sorry if these comments are off-tangent to the problems at hand, but reading this thread just makes me think about that.

[will1066]

This thread is entitled "known fixes and official stance" I do not see either in your reply.



I must take exception to that statement. This company did not even test the scaler, obviously as it was d.o.a. out of the box. It was not a firmware upgrade that was required it was a bypass to bypass all scaling functions of the 1069 !



I take exception, again. Denon, Yamaha, Onkyo, Anthem, to name a few of the very many, all include scaling and HDMI 1.3 for less and/or more than the price of the 1069.

Just because rotel cannot figure out video scaling that does not take them off the hook for advertising and charging for a feature that does not work.

Then to state they will only offer a bypass and make no attempt to correct the flaws of the product to work as advertised only shows it was not ready to release and that rotel is not concerned enough with the customer base to try to correct the flaws.

I realise this has nothing to do with known fixes but it does address rotels official stance on this product as I see it at this time.

I will say upfront that I have no stake in this, but playing devil's advocate, can you confirm that those other companies aren't having to deal with design issues with their products?

[Dmantis]

I will say upfront that I have no stake in this, but playing devil's advocate, can you confirm that those other companies aren't having to deal with design issues with their products?

I can confirm that Pioneer Elite , Sony Es , Denon , Yamaha all have Hdmi 1.3a and don't have any problems. how do I know this? I Install there products everyday and see it go or not. Denon I don't anymore but when we did , they all worked fine.
Pioneer Elite is rock solid and so is Sony es and Yamaha with HDMI. There is no color problems , there is no audio/video upconverting problems and they all cost less then the Rotel preamp. Shame??? O yes and sad for me to even say. Like I said I love my Rotel gear very much and wish nothing more then the rsp1069 to have been build to my standards but it's not. I'm not buying something I have to send back in and fix it out of the box. It should work with all audio and video of todays gear, if it doesn't then it should have been pulled from the production and fixed before moving forward. I'm not bashing Rotel other then being let down. I'm sad to say I will probably not own another Rotel preamp unless they get it right.

[lotones]

I can confirm that at least Onkyo/Integra is having issues with their scaler crushing blacks, even on their latest "cutting edge" DTC 9.8, from what I've read in different forums, i.e. here:

http://www.avsforum.com/avs-vb/showthread.php?p=13066566#post13066566

What's worse is that Onkyo/Integra has stopped supporting customer or even service center installed firmware upgrades. They won't even officially specify the differences in firmware versions (post #1507 at the link provided).

At least Rotel stepped up and addressed the issues with their scaler pretty quickly. I've been following this thread with some interest, looking eventually to upgrade from my 1068 to HDMI and the better dacs of the 1069. I'm disappointed that the 1069 didn't include the new formats and HDMI 1.3, but seeing all the issues people are having with other brands are having makes me appreciate Rotel's customer service even more, so I'll probably wait until Rotel incorporates HDMI 1.3 to upgrade. I still think the overall quality of their products is superior for the price, and I'd much rather deal with them in case I need customer service.

[Nolan B]

I can confirm that Pioneer Elite , Sony Es , Denon , Yamaha all have Hdmi 1.3a and don't have any problems. how do I know this? I Install there products everyday and see it go or not. Denon I don't anymore but when we did , they all worked fine.
Pioneer Elite is rock solid and so is Sony es and Yamaha with HDMI. There is no color problems , there is no audio/video upconverting problems and they all cost less then the Rotel preamp. Shame??? O yes and sad for me to even say. Like I said I love my Rotel gear very much and wish nothing more then the rsp1069 to have been build to my standards but it's not. I'm not buying something I have to send back in and fix it out of the box. It should work with all audio and video of todays gear, if it doesn't then it should have been pulled from the production and fixed before moving forward. I'm not bashing Rotel other then being let down. I'm sad to say I will probably not own another Rotel preamp unless they get it right.

to my kowladge you dont have to buy it then send it back. You can order one in new with the board installed.

[JDH]

I wonder because of all the scaling issues, whether Rotel will release a RSP-1069 Mk II at the same time as the release of the RSP-1099, ie. functioning scaler and 1.3a HDMI with the latest HD decoding. I can't see the RSP-1069 being at all competative in its current form without these running upgrades being done.

I have prevously owned the RSP-1066 and currently own the RSP-1068 but can not see myself upgrading to the RSP-1069 in its current form.

JDH.

[lvhung]

I think 1069 has very short live
THanks

[livestrong211]

RSX-1058 - major issues

RSX-1058 issues fixed!

[Mikael]

Hi guys

I just want to know if you can do any post processing on the RSP 1069(cinema EQ,BM etc.)when getting the decoded signal from a BD player through HDMI connection?

[Kevin D]

You can do bass management and sound levels on PCM over HDMI, but nothing else. No Cinema EQ or extra sound fields.

Kevin D.

[TommyV]

I wonder because of all the scaling issues, whether Rotel will release a RSP-1069 Mk II at the same time as the release of the RSP-1099, ie. functioning scaler and 1.3a HDMI with the latest HD decoding. I can't see the RSP-1069 being at all competative in its current form without these running upgrades being done.

I have prevously owned the RSP-1066 and currently own the RSP-1068 but can not see myself upgrading to the RSP-1069 in its current form.

JDH.

Has the RSP-1099 been announced?

[kiwi2000]

My dealer informed me that the swap out that was to occur this weekend has been delayed as all the new 1069 stock does not have the mod done. They are going to be sent back and returned when the mod is completed.

This is another can of worms but now that there is only one hd format I am serioulsy considering a purchase and have been in contact with Panasonic regarding the BD-30 dvd player. Because the 1069 is not HDMI 1.3 compliant they state that the new codecs will be unavailable in defference to what had been explained by rotel in regards to recieving via pcm.

Thank you for your e-mail

If the amplifier does not have the decoder for the lossless digital audio, then in the BD player SETUP menu, the audio can be convert to PCM. But multi channel will be downmix to 2 channels.

Regards.

Panasonic Canada Inc.
Spécialiste Technique / Technical Specialist Service Relation

[garak]

My dealer informed me that the swap out that was to occur this weekend has been delayed as all the new 1069 stock does not have the mod done. They are going to be sent back and returned when the mod is completed.

This is another can of worms but now that there is only one hd format I am serioulsy considering a purchase and have been in contact with Panasonic regarding the BD-30 dvd player. Because the 1069 is not HDMI 1.3 compliant they state that the new codecs will be unavailable in defference to what had been explained by rotel in regards to recieving via pcm.

Thank you for your e-mail

If the amplifier does not have the decoder for the lossless digital audio, then in the BD player SETUP menu, the audio can be convert to PCM. But multi channel will be downmix to 2 channels.

Regards.

Panasonic Canada Inc.
Spécialiste Technique / Technical Specialist Service Relation

Panasonic will be releasing the BD50 player, which will be able to decode DD TrueHD and DTS-HD MA and send it as PCM over HDMI. It should be released in a few months (May is what I've read). If you can wait and get the BD50, then you'll be able to hear the lossless audio tracks with the 1069 (after they've been decoded by the player).

[Mikael]

This is the first time ever I will trash a Rotel produkt,but in my book the RSP 1069 has no purpose,you can't use the scaler inside without getting problems with black levels and you can't do any post processing to the HD audio.
So ROTEL this is a do over!!!
Just my 10 cents

[kiwi2000]

garak wrote

Panasonic will be releasing the BD50 player, which will be able to decode DD TrueHD and DTS-HD MA and send it as PCM over HDMI. It should be released in a few months (May is what I've read). If you can wait and get the BD50, then you'll be able to hear the lossless audio tracks with the 1069 (after they've been decoded by the player).

Thanks very much for the info.

I take it the 30 will not work with the 1069 as it stands now in which case I will for sure wait for the release as I wait patiently for the 1069 mod.

[livestrong211]

RSX-1058 part deux

RSX-1058 issues fixed!

[Nolan B]

Well, I can without hesitation say that I can no longer recommend the RSX-1058 receiver to any of my customers. This is the third unit I have had in my home, and the bypass was finally installed on the 2nd trip back to Rotel (they forgot the first time). I love Rotel service. They have been nothing but perfect when I have been on the phone with them. Unfortunately, the engineers don't get the same treatment from me. My ps3 has to have RGB set to limited instead of full, greatly reducing the color output and totally destroying the black levels. If it is on full, all leters and images have static in them, like an old TV. That is bizarre in itself. The bypass has solved the video issues, for the most part. The picture in its normal state is perfect, now. However, every once in a while, I get green and pink flashes on the screen, Every 2-3 minutes, the picture goes away and the Rotel loses the hdmi signal for a few seconds. I wanted to see how close the picture was to the cable box directly connected to the tv. I unplugged the hdmi cable going to the tv, from the receiver, and i got blasted by audio. HDMI audio does not work unless the hdmi monitor out cable is unplugged. The second it is plugged back in so I can get picture to the screen, the audio goes silent. Again, I use the word bizarre to describe this. It happens on both the ps3 and the cable box. So my HDMI audio problems are solved, but only if I only want to listen to whats playing, not watch it. Finally, this thing doesn't seem to like the ps3 at all. Again, HDMI RGB needs to be set to limited, which totally destroys the picture, but at least the static in the images and letters goes away. For fun, I set up the hdmi audio on the ps3, and on automatic, it only detected 2 channel pcm as the formats the receiver is capable of playing. When I forced the ps3 to output 5.1 formats, it warned me that my speakers might be damaged of my receiver can't handle that audio. I am at a loss here, and I will be calling out Rotel rep first thing in the morning. We have sold two 1069's since I started at the store, and no one has reported problems. We have not sold a 1058 since I started, and after this performance by a trio of 1058's, I am not going to go out of my way to sell one. It sounds loads better than the Marantz, but at least the Marantz works. The same can be said for my Onkyo, which thank Goodness I still have, so I can watch tv and movies while the 1058 goes back to Rotel again. I hope you all have better luck with this product. When I finally solve this with Rotel, so I can feel confident selling it again, I will let you guys know.

honestly...you nned to break up your posts going forward. Its way too hard to read when its all in one paragraph. I really tried to read it twice but gave up.

[rmassey]

Well, I can without hesitation say that I can no longer recommend the RSX-1058 receiver ...

why is this posted in a 1069 thread? Do these share the same hw/sw platform?

[TommyV]

honestly...you nned to break up your posts going forward. Its way too hard to read when its all in one paragraph. I really tried to read it twice but gave up.

I have to agree. I can only scan through a post like that unless I get my ruler out and go line by line

[Mig17]

1058 and 1069 is similar in processor section I guess

[Nolan B]

1058 and 1069 is similar in processor section I guess

Actually...the 1069 is unlike any of the other rotels models It was built from the ground up. I could be wrong but it is much different then the 1058.

[TommyV]

Actually...the 1069 is unlike any of the other rotels models It was built from the ground up. I could be wrong but it is much different then the 1058.

According to Kevin they are the same just like the 1057 and 1068

[Mig17]

I think 1058 amp section is the same as 1057 amp

[TommyV]

Also true but the processing section in the 1058 and 1069 should be exactly the same unless someone else knows otherwise.

[hifiguymi]

All of the scaler issues apply to both the RSP-1069 and RSX-1058. The processors and basic architecture are the same. The preamp outputs are different, and better, on the RSP-1069. I think that is what Nolan was referring to when he said the RSP-1069 was designed from the ground up. The scaler bypass option is on all new RSP-1069's and the RSX-1058's in Rotel's inventory are about done as of this writing.

Eric

[livestrong211]

Sorry guys!

Sorry about posting in one paragraph. I'm new to threads like this, and I just assumed having my thoughts broken into several pieces would be harder to read. If the words are too small in the paragraph, I'd recommend zooming in.

[livestrong211]

Soryr part 2

Its like reading a book. I'd hate to have to turn the page every 2 sentences, but I'm new where and will be happy to comply. It just takes twice as long to type a post....

[Nolan B]

Its like reading a book. I'd hate to have to turn the page every 2 sentences, but I'm new where and will be happy to comply. It just takes twice as long to type a post....

its not about putting your thoughts in differnt posts..its about braking it up in one post. Think of it as making paragraphs out of 2-3 sentences.

Also there is no reason for you to appologize, you may just find you get more replies to your posts if you make them a user friendly as possible. :T

[kiwi2000]

still patiently waiting

While I patiently wait for another 1069 to turn up at my dealer,(with the scaler mod done this time) I am attempting to connect a second remote zone for use in another area of the home.

I have successfully connected the buffalo repeater kit to control my cable box and have connected the 1069 via hard wire into the zone 2 jack with a mini plug. I am able to control the on/off function as well as volume but that is the extent of it. What is odd is that in the rotel manual it states that in order to control sources or volume the REC button must be pushed on the remote to cycle through the zones 2,3,4 for the chosen zone.

I do not have to do this to change volume and turn it on/off. But I have had no success selecting different sources as pushing the REC button just shows record instead of displaying zone 2,3 or 4.

Can someone confirm if this is possible by first selecting AUD on the remote, then pushing REC under the hinged door and see if the remote actually scrolls through the various zones?

Any help in making this project a reality is appreciated.

[Kevin D]

If you are directly connected to the ZONE2 input on the back, you don't have to scroll through the zones as you will only control Zone2. If volume and on/off work, you should just be able to hold any input button and have it switch zone2 to that input.

Kevin D.

[kiwi2000]

Kevin D

If you are directly connected to the ZONE2 input on the back, you don't have to scroll through the zones as you will only control Zone2. If volume and on/off work, you should just be able to hold any input button and have it switch zone2 to that input.
Kevin D.

I thought that might be the case. Although I could press (and hold) the source button all day long and it will not change function.
Any other suggestion to make this work? I could try a flasher on the 1069 I suppose but becasue the remote will not scroll that would not work either.
Did you try to scroll through the zones on the remote?

[Kevin D]

Did you try to scroll through the zones on the remote?

I'll be damn... No it doesn't work. In fact I can't even change sources with the remote pointing at the unit either. I've always used the RS232 commands and never thought to check. Guess I'll call Rotel.

Kevin D.

[Mig17]

Hi
what OP Ams anyone here knows the 1069 use ?

[lvhung]

OPA 2604 BB I guess

[esaleris]

Hey guys,

I'm having trouble passing my HTPC through the RSP-1069 via a DVI-to-HDMI cable. I can output 1280x720 just fine, but 1920x1080 shows up a blank screen.

When directly connected to my video device, it works. Is this an EDID issue? I have the bypass board installed, and was pretty sure that would fix my problem, but it hasn't.

[lotones]

Question about the 1069 and HDMI - can you still select which video feed you want with each audio input? Specifically, can you setup an input to listen to HDMI audio and watch an S-video video feed?

thanks...

[Kevin D]

Question about the 1069 and HDMI - can you still select which video feed you want with each audio input? Specifically, can you setup an input to listen to HDMI audio and watch an S-video video feed?

thanks...

No. The only way to select HDMI audio is to select HDMI for video. You can select HDMI for video and any digital input for audio though.

Kevin D.

[lotones]

Ok... thanks for the quick response Mr. D. :T

[kiwi2000]

dynamic range adjustment

Just tried to adjust the dynamic range while viewing a dolby digital 5.1 dvd. I pressed the DYN button after selecting AUD on the remote and nothing happened. The manual states it is supposed to scroll through the range choices. All I accomplished by pressing DYN was to move the curser through the selections of the OSD. Nothing to do with adjusting dynamic range.

Can I get another brave sole to try this and report what happens when you select DYN and try to adjust a 5.1 dolby dvd.

[Kevin D]

What's your speaker configuration? I have the same issue and have just today narrowed it down to a lack of center channel in my system. If I add a center the dynamic button works.

If you have a disc that had both Dolby and DTS tracks, try toggling between them for me. On mine with no center channel, Dolby tracks seem stuck on minimum dynamic range. Dolby lacks dynamics and are about 15db quieter then the DTS track. Everything is fine when I add a center.

I'm working with Rotel to get this fixed and any more information as to when this happens will help.

Thanks,

Kevin D.

[kiwi2000]

What's your speaker configuration?

I have my center speaker set to small, same for the front and mains with a subwoofer.

I will try to find a disc that has both DTS and Dolby.

[Kevin D]

So no center rears correct?

Kevin D.

[kiwi2000]

So no center rears correct?

No center rears but forgot to mention the rears also set to small.