I just took in my 1068 to Fred's Sound of Music in Portland, OR. and what a joke. :M
The LFE channel went out last night. I have tried everything. I MEAN EVERYTHING. I have been in contact with Mike Sheehan (who is the best) at Rotel and he told me to take it to the dealer.
Fred's had no loner to give me and no time frame for it would be fixed. They actually had the gall to tell me it could be one of the boards inside, and if the board was discontuned it would take weeks to fix. Discontinued? It is their newest piece! I basically left with a pick ticket and was told they would call me.
Way to much money being spent for service and effort like that. I know this thread maybe taken off by the moderator, but I am tired of being treated like this.
I know, I know there will be many of you who love this place. And I hope there are, BUT this is my experience and not the first time with them. Never agian!
The LFE channel went out last night. I have tried everything. I MEAN EVERYTHING. I have been in contact with Mike Sheehan (who is the best) at Rotel and he told me to take it to the dealer.
Fred's had no loner to give me and no time frame for it would be fixed. They actually had the gall to tell me it could be one of the boards inside, and if the board was discontuned it would take weeks to fix. Discontinued? It is their newest piece! I basically left with a pick ticket and was told they would call me.
Way to much money being spent for service and effort like that. I know this thread maybe taken off by the moderator, but I am tired of being treated like this.
I know, I know there will be many of you who love this place. And I hope there are, BUT this is my experience and not the first time with them. Never agian!
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