1075 or 1068 defective? Weird error!

[Tony]

I own a 1075 and a 1068 and now, my Rotel combination seems defective. If I switch both devices on, the left Surround channel is sometimes mute. If I make the 1068 off and then on, is the left Surround channel again there. After short time is the left surround channel many quieter than the right Surround channel. What is defective for? All cables are correct. I have nothing changed in the menu. Is 1075 defectively or 1068?

Tony

[soundhound]

When you notice the channel "muting" try playing the test tone through it. If this plays fine then it is just the source material. Depending on your'e source you may not hear anything from the surround channels, regardless of the surround mode that is selected.

[Tony]

If the left surround channel is quiter, I play the test tone and it is quiter, too! Its the surround Processor defect?

[Locutus2k]

If the left surround channel is quiter, I play the test tone and it is quiter, too! Its the surround Processor defect?

It is "qiuter" or "muted"? Maybe you have just set the left surround to be quieter than the others. have you checked this?
All the best and good luck,

Luigi

[Mark_C.]

It might be best to contact your dealer to guide through some trouble-shooting steps.

[soundhound]

You could take the pre in cable for that channel at the amplifier and switch it with the other surround channel and see if it stays with the pre/pro or amplifier.

[Tony]

I have the cables changed and the errors move always. The 1068 is defective :M Also could the cable be broken? It is a Oehlbach Blue Magic multi-cable.

[PewterTA]

Do you have a spare cable to swap out with the the one that the errors move with, that would be a good test.... Then if it fixes it you know it was the cable...if not it's probably something with the 1068...

Now are you swapping out both end of the cable or just the one on the side of the 1068?

[Mark_C.]

I'll give it a second try: You bought the unit from an authorized dealer, correct? If so, contact your dealer, who can be of tremendous assistance in troubleshooting. I just shake my head at these threads because everyone here, good folks genuinely trying to help, are only guessing.

[Tony]

I give you right that there is only assumptions. My dealer lives 1 autohour far away and he wants 1068 to Rotel to send. Perhaps I can repair the error with the help of the forum. Perhaps is it only the cable? I test straight!

[DJDREW]

I give you right that there is only assumptions. My dealer lives 1 autohour far away and he wants 1068 to Rotel to send. Perhaps I can repair the error with the help of the forum. Perhaps is it only the cable? I test straight!

HAVE YOU TRIED TO RESET YOUR UNIT AS OF YET? :T

[Tony]

Sure. This was the first move I have done!

[DJDREW]

This is a tough one but do you have any other product that you can swap out you amp or processor?

It seems me thatyou attempted everything you may need to contact your dealer or local rotel servic ecenter

[Tony]

So, the 1068 was defective and was exchanged from my dealer. Now everything sounds again perfectly.

Since I own a new DVD Player, the 1068 has only two Centimeter place upward in order to air. Is that enough? To the rear the shelf is half open. In the guidance 10 cm are located. Can the 1068 in such a way harms to suffer?

[calgaryguy]

This is the EXACT same problem I'm having with my THIRD 1068 unit. The left surround has a mind of it's own. It will sometimes play, and other times, the sound will be totally muted. The first unit burned out on my within one week of purchasing the unit; electrical burning combined with a static noise from my speakers, and then three dead channels. The second unit would not power on. The third unit was bench tested by the US distributor only to have this problem after one week of use again. I'm in the midst of getting an uprgraded unit to the 1098 from Rotel. I know that Rotel has a 5 year warranty on their products, however, the frustration and energy that I've spent on this whole rather unpleasant experience has made me think twice about Rotel. This is the final straw. If the 1098 does not perform perfectly, I'm taking everything back to my retailer for a full refund. I wish I had come across this site before purchasing my Rotel pieces in Feb of 2005. May is coming up soon...and I still don't have a fully functioning system. If I were to do it all over again, I would not buy Rotel.