Does Denon Suck, or Do I Have Bad Luck

[markjrho]

Back in the early 90's I had a Denon CD changer that I thought crapped out on me way sooner than I though it should have. Ok, its was probably just the changer mechanism, "no bid deal," I thought to myself.

So, about three years ago when I was looking for a DVD player, I finally selected the Denon 2910 DVD player which was noted for its CD playback as well as multi-channel capabilities in addition to quality video play. All was good....until two nights ago when I popped in a cd. It wouldn't read it. I tried four more cds and nothing. So I put in a DVD, bingo, it played perfectly. Went back to yet another CD and nothing. :M

So, what's the deal with Denon, they have ticked me off again, and I have no solution to this problem aside from sending it back to get it fixed. But for all the frustration and cost of shipping and fixing the thing, I may as well just look for a new dedicated cd player.

Any thoughts on Denon, and my dilemma overall?

[Burke Strickland]

I know that a lot of people "swear by" Denon, claiming performance makes value out of a high price and lot of others who "swear at" Denon for having incredibly arcane (difficult to navigate) menu systems and relatively frequent and costly breakdowns.

My 3910 was a beast to operate -- too many poorly documented "gotcha" settings that were required to get what should have been very straight forward functions to work, but were located in not-obvious places and sometimes functioned counter-intuitively -- and then, just after the warranty expired, the unit would not recognize CDs (sound familiar)?

Denon recommended that I send it to them for a $400 laser replacement, with no assurance that would actually fix the problem. I opted to spend that money on an OPPO universal player instead and have not regretted it. (I do regret wasting so much $$$$ on the Denon in the first place). The OPPO operates flawlessly -- "intuitively", sounds great on CDs and DVDs (and produces great picture too) and has long outlasted its warranty period without self destructing.

[Hdale85]

If it's under warranty call them up and send it back.

[Chris D]

My own experiences have not been perfect, but pretty good. I'd buy from them again, if I was looking for an affordable consumer-grade product. FWIW, they really seem to be trying in the last few years to make some of their products better and more high-end.

[markjrho]

My own experiences have not been perfect, but pretty good. I'd buy from them again, if I was looking for an affordable consumer-grade product. FWIW, they really seem to be trying in the last few years to make some of their products better and more high-end.

I understand your point, but after this I'm gun shy now, so I doubt that I'll be buying anything from them any time soon. It a shame because I like the sound that their products produce.

Dougie, the warranty is the first thing I checked, and its bee over two years so nothings happening there. I think i'm going to just get a dedicated cd player and use the Denon for DVDs as long as it continues to work.

[George Bellefontaine]

I have a Denon 3801 Receiver that has performed well for me over the past few years. The original remote crapped out on me but everything else still works. I can't speak for the Denon CD or DVD players. The best DVD player I ever owned was the Sony DVP S7700, which now is used as a dedicated CD player. Would I buy another Denon ? Don't know. The only reason I bought the 3801 was due to the fact I could get it wholesale.