Denon DVD 2900 doesn't read Redbook CDs

[Jeffery C]

Denon DVD 2900 plays SACD and DVD but doesn't recognize many redbook CDs. The display shows "0h00m00s". It plays redbood Cds one time in every ten trials if I am lucky. It also doen't play CD layer in hybrid SACDs by just showing "Loading". Anyone can provide me with some clue?

Thanks in advance!

[aud19]

Could try contacting Denon or do a "google" to see if there's a firmware upgrade....? Otherwise that would sound like a faulty unit to me....

[Jeffery C]

I do have a firmware CD but since it doen't recognize CD I am not able to do any firmware upgrade. Feel pretty bad...

[aud19]

Is it still under warranty, did you buy it new and has the CD functionality never worked?

[Jeffery C]

Actually this is a second hand. And I don't think it is under warranty.

[David Meek]

Hi Jeffery, welcome to The Guide. :welcome:

Yeah, it sounds like your unit is broken. Unfortunately, from the symptoms it sounds like a trip to the shop is in order. I'm thinking faulty pick-up here.

[Kevin P]

Ditto what David says, faulty pickup. Most players have dual lasers, one for CD and one for DVD and SACD. Sounds like your CD laser is on its way out.