i know they are a sponsor on this site but i want to say that there customer service is 1st rate :T . i had a speaker go bad that i bought back in May and i had ordered another one and then i remembered it was under warranty. So i called them and they credited me the amount of the new driver i had just ordered. it was very quick and very profesionally done. needless to say i will continue to feed my habit from that site... ;x(
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I too have had nothing but perfect customer service from PE on numerous occasions. I have had shipping damage (not PEs fault); corrected immediately. I have ordered the wrong part #; corrected immediately. And another plus in my book is that in all of the dozen or so orders I have placed they always ship on the same or next day. For me in Michigan that means next day delivery for ground prices, but even for those further abroad the number of people that ship on the same day as your order are very few.
On top of that I appreciate that they support this forum. A real stand-up company in my opinion.
-Chad -
They are one of the best things to happen to DIY audio in the last twenty years. They could very easily have just been another MCM, but someone there has an audio bent.Comment
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I don’t know if Mars's proximity to earth had anything to do with it, but out of the blue my wife gave me her blessing to buy my RMB-1095 today. Given that she is expecting, such authorizations are subject to very short windows of opportunity and must be acted upon immediately.
I called... -
Where to start with this wonderful experience? (as much as it could be wonderful when your amp would not power on – exactly on my birthday!)
Well, my day started great, alone at home, with long listening session in mind, music should be blasting through the home……well not exactly…..push... -
As I've mentioned before, I've been on a journey back through my vinyl collection and last night I found a spectacular album (from a quality standpoint anyway). I put Frankie Goes To Hollywood's Welcome To The Pleasure Dome on and sat back, ready to hear some old favorites.
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I purchased a Rotel 1098 in late Dec 03. The unit's D/A section failed in Feb 04. While I was dissapointed Rotels customer service was exemplory. I had the unit returned to me in about a week, in good working order and with the benefit of a software upgrade. As important than this however was the way... -
Hi guys. Sorry to come off as rude or demanding, I am just in a little pickle and need some help immediately.
Below you see the picture of the 3-way wfrom the original design.
As you may know I have flippped it upside down so the woofers are at the top. My dillema is the position...
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