Pronto reboots

[David R.]

Having a problem with a pronto 1000. Sometimes when i hit a button the pronto seems to reboot. It makes a beep sound, turns off, then restarts with the "pronto" logo.

Im not totally sure but it seems to do it the most when the back light is turned on. The problem is not limited to any one button, it does it at any time.

Anyone have this happen before?

[Andrew Pratt]

David are you using batteries or the battery pack? Either way check the contacts as it might just be loosing power. Also which version of pronto edit do you currently have installed? If its the latest version 4.0.5 then do an update to the firmware from there and see if that helps. You might also try to do a hard reset using a pin to press the hard reboot button on the bottom of the unit. Another option that sometimes works is to leave the batteries out for 24 hours to drain the power and then try to reload your CCF file.

If non of those work let me know and we'll try a few other things.

[I'mListening]

My TSU6000 ProntoPRO will reboot itself from time to time for no apparent reason. Just yesterday whilest watching a DVD my ProntoPRO sprung to life.. the backlighting came on.. it beeped as if to announce it was preparing to do something special... then came the reboot. Weird, yes. But has no ill effects and only does it occasionally. Personally I think it gets lonely and just wants attention... sorta like my ol Flurby! :clap:




Thanks for reading!

Enter The Cyberdyne Cinema

Darren

[David R.]

Im using batteries. I replaced the batteries with new ones, and checked the contacts.

Im using prontoedit 4.0.3 i think? I tried to do a firmware update with it.. It said the firmware on the pronto was newer. So i think the pronto has the latest firmware all ready.

Tried a reset.. no good, still reboots it self. Im positive it only does it with the back light on. Sometimes it does it after 5 minutes, some times 20 minutes.

I haven't tried leaving the batteries out yet. The problem seemed to start happening right after uploading a new ccf. file. I guess there might be something wrong in it.

[Andrew Pratt]

David upgrade to 4.0.5 and do a firmware update anyway. Also maybe try a different CCF file and see if it still continues.