Rotel RSX-1065 Probs! Who can help?

[Tony]

Hi,

this is my first post here and sadly a problem post!

I bought for 3 months a Rotel RSX-1065. The default firmware was a little bit older. Rotel said, I have to upgrade of the newest version. I did it and now I have two Problems, which weren´t before.

1. After every Layerbreak, the DD Sound will stop for 2 seconds, the Receiver changes into pro logic and then into DD again. so I missed full Dialogs of the Movie.

2. If the Receiver changes the programms f.e. pro logic to dd then the boxes "crack".

What is it? The Rotel Service Center don´t know about it or will don´t know?! Shall I install the older firmware? Who can help?

Greetings from Germany

Tony

[Andrew Pratt]

Tony send me an email with your contact information and I'll have Rotel of Europe contact you about servicing that unit if need be.