RSX-972 Forgets Settings if Power Removed

[lewb]

I have an RSX-972 that forgets all input/output settings if the wall power is taken away.
Is there something like a 'bios' battery that I can check for to fix this ?

TIA ;x(

[Kevin D]

The 976 and up hold it in an eeprom chip that doesn't lose it's settings. Not sure on the 972. Might want to give Rotel a call on Monday.

Kevin D.

[Nuthed]

Everytime the power went out my 972 would lose the settings too. It was a real PITA. If you have digital inputs assigned, inputs named or whatever it was a hassle. My wife couldn't even get the DVD player sound to work after an outage. My solution:

A Monster HT UPS 500.

You need a battery back up. I needed one for my RP tv anyway.

You know what seems funny though, I had the receiver in storage for almost 2 months while I was between homes, I don't think it lost the settings then. It seemed to happen only when the power goes out, whether it was in standby or powered on. Prior to having it in storage I used to turn the receiver completely off by the front panel button, could this have something to do with it?

[lewb]

Yeah, I got a bunch of stuff like that set-up. I'm getting pretty good at entering the info now that I made a cheat sheet with all the settings.
Only problem is that many of my names like dVd and dSS have letters towards the end of the alphabet. :evil:
I sent an e-mail to Rotel tech support asking what to do. We'll see ..

[Nuthed]

Heres what I got from Rotel today:

There is a storage cap on the digital board that maintains the FM presets and the

internal settings. This cap fails to maintain a charge after a period of time.

We do have replacement storage caps to fix this problem.



We can issue you a RI (Repair Invoice) for service. We will need to know

your Name, Shipping Address and Telephone Number along with the Model, Serial Number and a detailed description of the problem. We will send you a RI Conformation with a shipping label (not pre-paid) attached. If you would like a RI please give us a call at the number listed below or E-Mail me all the required information.



Best Regards;

George Miller
B&W Group USA
Technical Support Specialist
54 Concord Street
North Reading Ma. 01864
1-800-370-3741 Ext 236
GMILLER@BWGROUPUSA.COM

[lewb]

Thanks, I got the same message.

[lewb]

Just a quick update:
I sent my receiver off to Rotel. It came back today (after almost a month). It is repaired and they did the work for free.
Let me say that again, they did the repair work for free on a piece of equipment that is close to 5 years old !
Rotel rules ! :T