Rotel Customer Service

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  • Reid
    Junior Member
    • Feb 2007
    • 12
    #1

    Rotel Customer Service

    I have posted questions to Rotel's customer service twice over the last two weeks and have not received a response.

    Has anyone received a reply from them?

    Not very good when they say allow 48 hours for a response and you never get one. :M

    Reid
    Tags: None
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    • Navin R. Johnso
      Member
      • Apr 2006
      • 38
      #2
      I have found calling them to be the quickest way- always very helpful on the phone.
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        • Ted
          Senior Member
          • May 2006
          • 219
          #3
          I had a simple question for them and got a response the following day. I was very impressed. Sorry you don't seem to be having the same experience. Good luck!
          Ted

          "I've gone to this high school for seven and a half years - I'm no dummy." - Better Off Dead opcorn:
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            • Redhawk
              Member
              • Feb 2007
              • 62
              #4
              Sent two emails in and both got replies the same day.
              RDV-1045 - RMB-1075 - RSP-1069 - RCD-1072 - CM7 - CM1 - ASW 608
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                • Nuthed
                  Senior Member
                  • Jan 2007
                  • 151
                  #5
                  It took over a week for me to get a response back to a simple question. Still love the gear though.
                  Main System

                  RSX-972 driving center and surrounds
                  RB980-BX driving mains
                  Paradigm Monitor 9s V5
                  Paradigm Monitor C-390 V5
                  Paradigm Monitor Atoms V5
                  SVS PB-12
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