Rotel warranty

[moe32274]

Question about Rotel's warranty: I bought a Rotel RSX 1057 in March 2006 (and I LOVE it!) in but it seems that the RR 1060 is malfunctioning: I have a column of dead pixels on the remote control LCD screen - they do not illuminate. I replaced the battery but the column of pixels still does not light up.

Presumably that's covered under the warranty and I can have the remote fixed or replaced. Can I bring it to any Rotel dealer or must I bring it to the one I bought it from?

Thanks in advance for the info.

Moe.

[Kevin D]

Any Rotel dealer can help in your situation. They are not required to do anything other then setup a return with Rotel.

Now Rotel's new policy in the states is to immediately replace any defective item in the first year. I would assume this includes the remotes. You might could just call Rotel directly.

Kevin D.