Rotel warranty

Collapse
This topic is closed.
X
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • moe32274
    Member
    • Nov 2005
    • 38
    #1

    Rotel warranty

    Question about Rotel's warranty: I bought a Rotel RSX 1057 in March 2006 (and I LOVE it!) in but it seems that the RR 1060 is malfunctioning: I have a column of dead pixels on the remote control LCD screen - they do not illuminate. I replaced the battery but the column of pixels still does not light up.

    Presumably that's covered under the warranty and I can have the remote fixed or replaced. Can I bring it to any Rotel dealer or must I bring it to the one I bought it from?

    Thanks in advance for the info.

    Moe.
    Tags: None
      • Bottom
    • Kevin D
      Ultra Senior Member
      • Oct 2002
      • 4601
      #2
      Any Rotel dealer can help in your situation. They are not required to do anything other then setup a return with Rotel.

      Now Rotel's new policy in the states is to immediately replace any defective item in the first year. I would assume this includes the remotes. You might could just call Rotel directly.

      Kevin D.
        • Bottom

        Comment

        Previous template Next

        Related Topics

        Collapse
        • Raptor
          How long is your Warranty?
          by Raptor
          I'm trying to piece together how many years warranty Rotel provide in different countries.

          I understand the following:

          Canada 5 years
          Singapore 1 year
          Australia 3 years

          Can anyone else provide their home countries warranty pe...
          16 May 2004, 01:38 Sunday
        • Wicked
          Rotel issues
          by Wicked
          I purchased a Rotel RSX-1058 back in 2007 so it is now out of warranty. At the present time the unit does not have any audio output.

          I called the local Rotel dealer (Stereo Planet) who suggested I take the unit to a local electronics repair shop to have them check it out since they don't...
          22 November 2013, 15:44 Friday
        • angelgz2
          Declining product quality and service of Rotel
          by angelgz2
          I feel Rotel's product quality has significantly gone down hill along with their service. I have been with Rotel for over 15 years. I would never purchase a Rotel product ever again. I purchased a Rotel RSP-1576 only four years ago and now the volume occasionally VERY low, barely audible even turning...
          13 February 2023, 11:50 Monday
        • sirbogey
          a very sad Rotel Sunday
          by sirbogey
          This time, I'm gonna share my huge disappointment with you:

          Once a huge fan of Rotels, I guess I reached the day of saying good-bye :twisted: :evil: :twisted: What good is a 2y warranty if I constantly have to ship my Rotel stuff for repairs?

          A brief history of my Rotel...
          08 January 2007, 06:08 Monday
        • gostan
          Halo A51 Warranty?
          by gostan
          My first post to Club Halo/Parasound is to request some warranty feedback. I am considering purchasing a used (less than 1 year old) Halo A51 amplifier. It would replace an Aragon 8008 (running my front B&W 803's) and a Rotel 1075 (running my center HTM1 and rear 805's). My pre-pro is a Rotel...
          20 January 2005, 09:22 Thursday
        • Loading...
        • No more items.
        Working...
          Searching...Please wait.
          An unexpected error was returned: 'Your submission could not be processed because you have logged in since the previous page was loaded.

          Please push the back button and reload the previous window.'
          An unexpected error was returned: 'Your submission could not be processed because the token has expired.

          Please push the back button and reload the previous window.'
          An internal error has occurred and the module cannot be displayed.
          There are no results that meet this criteria.
          Search Result for "|||"