No sound from RSP1068

[rnoble]

Hi all,

I have been the proud owner of a new RSP 1068 for the past week now. To my dismay I got home from camping on the weekend to find no sound coming out of the processor!

My better half told me there was some crackling in the rear channels (not loud) on the weekend and then there was no sound. I have since done some tests and found:

- No sound when using any input other than multi-channel
The unit works, turns on and appears to be decoding the input correctly. I.e I switch digital TV stations and the decoding changes. It's just not passing sound out of its pre-outs.

It switches video, turns on and off (doesn't 'lock up'). The OSD works. I just can't get sound out of the pre-outs - even the test tones do not work. The one exception is when I hook up some analog inputs to the multi-channel input and select 'bypass' it will work. No other analog input works.

Any ideas guys before I take it back for a warranty claim?

Cheers
Rod

[Stevebez]

In this order try this

1 Try it with a different amp ... perhaps the amp is toast.
2 Try a factory software default reset and reconfigure settings and see if that helps
3 Try the multi outputs ... using the multi inputs - if this does not produce any sound then in all likelihood your amp is cooked and needs to be replaced.
4 Try a different speaker - just to be sure ....

Regards Steve.

[rnoble]

Hi Steve,

Thanks for that, have tried it all. Am currently running my old Yamaha in which the whole system is working. It's definitely the processor as I was feeding the Yamaha with it.

IMO it's cooked. Don't know how but will send it in under warranty, this stuff happens occasionally.

In this order try this

1 Try it with a different amp ... perhaps the amp is toast.
2 Try a factory software default reset and reconfigure settings and see if that helps
3 Try the multi outputs ... using the multi inputs - if this does not produce any sound then in all likelihood your amp is cooked and needs to be replaced.
4 Try a different speaker - just to be sure ....

Regards Steve.

[tonych31]

I have that same problem as you have. It works when in multi input which is not using the surround chips. I have to send it to the dealer and they gave me a new one.
It seems to be a common problem with 1068.
Do you use the volt trigger ? Ever since I havent used it anymore.

[rnoble]

I have that same problem as you have. It works when in multi input which is not using the surround chips. I have to send it to the dealer and they gave me a new one.
It seems to be a common problem with 1068.
Do you use the volt trigger ? Ever since I havent used it anymore.

Hi Tony,

Thanks for making me feel a little better about it. I was talking to a fellow Rotel owner and we were both a little perplexed that no-one on Club Rotel had heard of this before!

PS: No I don't have 12v trigger in use, all I had hooked up was a few opticals, component in and out (fully used) and the pre-outs of course. I must admit I'll be holding my breath next time I plug the new one in, but there are no hard feelings against Rotel equipment, I can't wait to have it back in action, these things happen I guess.

[Stevebez]

Is there is no seperate fuse covering the output stages ?

Rgds Steve.