1067 Popping/Crackling Noise?

[KAP]

I just had a Rotel 1067 installed in a dedicated home theater. The installer believes there is a problem with a chip or two in the 1067.

The speakers make a frequent popping sound (like wood cracking in a fireplace). This sound is made from all 5 speakers sporadically. The popping is especially bad when changing channels on the satellite receiver. Is anyone familiar with this issue?

[ThomasJ]

I started a thread based on this issue with the 1056 I had. Mine would sometimes snap/crackle out of the centre channel when turning Cinema EQ on and would also snap occasionally at random out the other speakers. I was told it was a defect and might take a while to fix so I returned it for a Pioneer 56TXi(no snapping).

[KAP]

Hmmm. That is not good news. My popping noise is constant........every DSP mode and every source. I emailed Rotel for advice. I'll call my local retailer and see what they recommend. I'm hoping to bring mine in and simply exchange it.

[spirited]

Popping sound

I just had a Rotel 1067 installed in a dedicated home theater. The installer believes there is a problem with a chip or two in the 1067.

The speakers make a frequent popping sound (like wood cracking in a fireplace). This sound is made from all 5 speakers sporadically. The popping is especially bad when changing channels on the satellite receiver. Is anyone familiar with this issue?

At what volume level do you hear the sound?

[KAP]

The popping is at any listening level that is not extremely loud and musical. When watching a concert DVD at a loud volume, I do not notice the popping. However, between songs and during a semi-quiet song, the popping is audible.

When the volume is completely down there is a hum in each speaker.

[metallo]

Does your 1067 indicate anything "strange" in its display when it "popps"?

Maybe you are experiencing heavy ground problem, try disconnect everything and only connect a loose FM-wire for the radio.

and check your loudspeaker wires, try to only connect the two fronts.

if you still gets "popps", return it, if not, reconnect one thing after another...

/Daniel

[KAP]

Good news and bad news. My dealer spoke with Rotel and they are aware of an existing problem. Not all, but a fair number of 1067's (at least in the batch of which mine is a part) have either of bad chip or a bad connection with the chip.

A new batch with the fix is shipping from England next week. So I'll replace mine with one of those when they arrive. Problem solved........I hope!!!

[spirited]

What you probably have is a bad volume chip on your input board. I can't believe that problem got bye their QC departement. I agree with metallo...return it.

[scient]

I notice the same problem with my 1056! What now? Return?

[Lancer]

I too have just had my 1067 installed. Just finished watching the Super Bowl and the popping was in all of my speakers. Very loud and often. This is very disappointing. I have had Rotel and still have rotel and B&W speakers throughout. Do not know what to do but contact my dealer.

[scient]

Talk to Rotel. They said they know about this problem (its a manufacturing defect, bad resistor) and they are replacing mine with a new unit.

[spirited]

Bad resistor?

Talk to Rotel. They said they know about this problem (its a manufacturing defect, bad resistor) and they are replacing mine with a new unit.

Sorry to say guys. Bad or open resistors to not create popping noises. There feeding you alot of garbage.

[KAP]

The new shipment should be here in a week or so. I'll return mine for a new one at that point. Hopefully, the new one will work. If not, I'll return it and get a different receiver.

The Super Bowl was difficult to watch (listen to). The popping is very frequent and comes from all five speakers. I just hope it isn't damaging my new Paradigms!!!

[scient]

Sorry to say guys. Bad or open resistors to not create popping noises. There feeding you alot of garbage.

I really dont care as much to the reason as to the fact that Rotel said they would replace my amp with a new one.
To be more precise he said it was a bad resistor along the path of the timing circuit. Or maybe he just didnt feel like giving me a long winded explanation of what was exactly wrong. Either way I like the way Rotel handled it and thats what I think really matters.

[KAP]

I agree with that. I don't care what the problem is. I'm very pleased with the way that both my local dealer and Rotel are addressing the issue. Customer Service is the name of the game.