Lex...I need computer help!

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  • KennyG
    Moderator Emeritus
    • Sep 2000
    • 745

    Lex...I need computer help!

    Well F!#%**!K...I went and bought a tray load DVD drive to replace my slot load unit, installed it, went to boot the PC up and got a "Loader Error", it said "procedure entry point shell_NotifylconA could not be located in the dynamic link library shell" then as I tried to shut it down (of course it was all locked up) I got another message "powerstrip""Access violation @ address 7ff482a8 read of address 7ff482a8"
    My start bar (down below) is showing "recycle bin", "my computer" and "powerDVD" all in the minimized state. very strange, these things were never there before. AND when I try to close powerDVD it just keeps showing a new minimized one, over and over, like there's a hundred of them sitting down there minimized! When I try and close either "my computer" or "recycle bin" it just locks up.
    One other thing, the boot-up now stops at "hit F1 to continue, or Del to run set-up".
    Putting the old slot load DVD drive back in didn't help. I should have never done this...I know just enough to be dangerous.
    Lex I know computers are your business, and if you've got any ideas I'd be forever in your debt...or anyone else for that matter.
    Thanks Kenny
  • Lexman
    Super Senior Member
    • Jun 2000
    • 1777

    #2
    I went and bought a tray load DVD drive to replace my slot load unit, installed it, went to boot the PC up and got a "Loader Error"
    STOP, right here. First and formost, prior to installing any new drives, you should install the software that supports the drive. That way, as soon as the PC see's it, it knows what to do with it. It seems that the hardware change has sent your PC into a tailspin. Why, I am not sure.


    it said "procedure entry point shell_NotifylconA could not be located in the dynamic link library shell" then as I tried to shut it down (of course it was all locked up)
    Apparently, something is different in your windows configuration profile. As in, a file was changed that maybe wasn't supposed to be. system/windows related. Maybe it's because the registry is expecting to see something else. Particularly, the profile/address information for your existing drive, which wasn't loaded because Windows never got a request to load it. I can't say what produced this message, or why it was produced.

    I got another message "powerstrip""Access violation @ address 7ff482a8 read of address 7ff482a8" My start bar (down below) is showing "recycle bin", "my computer" and "powerDVD" all in the minimized state. very strange, these things were never there before. AND when I try to close powerDVD it just keeps showing a new minimized one, over and over, like there's a hundred of them sitting down there minimized! When I try and close either "my computer" or "recycle bin" it just locks up.
    The message, I have no clue about. but the icon, was installed in your start bar, because either you agreed to put it in your startup, or it did that on it's on. Many software packages put one there, such as ICQ, network adapters, virus protection, etc... Aparently it has a problem with yours.

    One other thing, the boot-up now stops at "hit F1 to continue, or Del to run set-up". Putting the old slot load DVD drive back in didn't help. I should have never done this...I know just enough to be dangerous.
    Can you get it to boot at all now? Or can you get past that startup message? If you have done nothing, press F1. I have seen this before on my laptop, but not sure what causes it.

    Lex I know computers are your business, and if you've got any ideas I'd be forever in your debt...or anyone else for that matter.

    Thanks Kenny

    NP Kenny, not sure I helped yet, but we need a little more information. Here is my recommendation IF you can get back into Windows.

    1. Put the original drive back in.
    2. Delete any software that you installed from the Add Delete Software menu.
    3. We are going to manually delete the driver documentation that refers to the new drive. That is if we can isolate it. That way, it should default back to the old drive's information.
    4. reboot and see if that clears things up back to the point they were before you got into this pickle.

    If they do, then we can procede with exact instructions to reinstall this thing.

    Hope this helps a little, Maybe this is a topic for the PC area though we can do it here for now. Jon and Thomas could be very helpful with this as well. Both have excellent PC hardware skills.

    I just recently installed an Iomega CD-RW drive in my computer, and this time, I was lucky. It worked without a hitch. but trust me, there have been plenty of hitches with this 2000 intallation. Though it's rock solid now.

    Lex

    Comment

    • KennyG
      Moderator Emeritus
      • Sep 2000
      • 745

      #3
      O.K. I'll reinstall the old drive...I didn't install any drivers for this new dvd drive.
      Once I'm done I'll post in the PC area...under "Oh S#!*@!T "

      Comment

      • Lexman
        Super Senior Member
        • Jun 2000
        • 1777

        #4
        No, we need to keep the history here, so let me move it on New Years day... Not tonight, whew. it's late.

        Lex





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        Comment

        • Lexman
          Super Senior Member
          • Jun 2000
          • 1777

          #5
          Kenny, what's the status on your drive? Did you ever get things back to normal without the drive?

          Lex

          Comment

          • KennyG
            Moderator Emeritus
            • Sep 2000
            • 745

            #6
            No, as I mentioned in the other posts, putting in the old drive back in didn't help, I've been screwin' with this thing all day and I give up...I'm takin' it to a computer tech tomorrow and let them figure it out, the hundred or so bucks I spend will be cheaper than having me throw it out the window.
            Kenny

            Comment

            • JonMarsh
              Mad Max Moderator
              • Aug 2000
              • 15259

              #7
              This is a very strange set of symptoms you describe. I have swapped out drives without any experience like this. The newest drives do have a special function to detect the region of the first disk inserted, and then lock to that region; theere could be some interaction between that and the PowerDVD software. That's *purely* a guess.
              I've installed PowerDVD on a few systems for friends, but don't use it myself, as I think WINDVD has slightly better image quality, but it's not as tolerant of weird mastering.
              It could be just *coincidence* that the problem showed up after you swapped the drive; i.e., it may be unrelated to the drive swap, and due to another issue.
              Let us know what it turns out to be, Kenny.

              Regards,

              Jon




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              • KennyG
                Moderator Emeritus
                • Sep 2000
                • 745

                #8
                As soon as I get it back from the pro's (tomorrow) I'll let you guys know what was found

                Comment

                • KennyG
                  Moderator Emeritus
                  • Sep 2000
                  • 745

                  #9
                  The Tech couldn't get the ASUS to co-exist with powerDVD either. He tried loading ASUS drivers, and add winDVD said he thought it was ready to go,and that it played well using winDVD.
                  I got it home and found this combo was stuttering or dropping a couple frame every half hour or so.
                  I played with it awhile, but finally realize what must be done...Nuke and Pave, reformatted HD and install everything as before, including slot loading drive.
                  Spent 2 hours getting to know how windows, powerDVD and M-audio interact...and I glad to report all is pure bliss again, not one hiccup, on any "test material"... and the Movie "Saving Grace" is absolutely hilarious. (If you don't mind letting your mind go to pot for a couple hours!)

                  Comment

                  • JonMarsh
                    Mad Max Moderator
                    • Aug 2000
                    • 15259

                    #10
                    Congratulations, Kenny!

                    The old "polish it to the metal" routine works again- a generally successful approach, if a bit time consuming. Glad you're getting good results. Which version of WINDVD were you trying?

                    Regards,

                    Jon




                    Earth First!
                    _______________________________
                    We'll screw up the other planets later....
                    the AudioWorx
                    Natalie P
                    M8ta
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                    Just ask Mr. Ohm....

                    Comment

                    • Lexman
                      Super Senior Member
                      • Jun 2000
                      • 1777

                      #11
                      Glad your back in business Kenny. Unfortunately, many times, there seems to be no out short of a complete reformat. These type problems are very difficult to resolve via discussion. Sometimes, it takes a good tech, or a bad one that knows a little, (like me), to straighten things out. But then, sometimes, the only out is a reformat.

                      Believe it or not, I have seen one install problem that resulted not only in a reformat, but also a clearing of the CMOS! What resulted in this, was a re-install of Winblows 2000 Professional, over the top of 2000 professional. Take my word, don't try this. The reason I did it, was to try and restore an OS problem that developed. Believe it or not, my device menu disappeared! Tis true, wasn't to be found anywhere, lol. FYI, I am a pro, and don't delete stuff like this.

                      Then I had other problems that I was able to resolve after speaking the the peripheral device manufacturers. (Some of which, I still fixed on my own). 2000 is meticulously picky about what works when it comes to peripherals. Software? Usually not a problem using 95/98 packages. But when it comes to printers, scanners, and such, even the manufacturer's instructions don't always pan out, lol.

                      One set of instructions, I am still trying to figure out what the hell they were talking about, but I got the printer working using only the driver, NOT the specialized software suite that came with the package. It's a tangled web for sure.

                      Oh yeah, I added this later-

                      What happened with that last problem was the processor would CREEP along. I mean, the screensaver moving at mach -9,999,999,999,999 seconds per instruction, lol. They said disable this and this upon startup and it would be fine. I said what? I am not disabling something every time I boot my PC. I will just take the driver thank you very much!

                      Lex





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                      Comment

                      • KennyG
                        Moderator Emeritus
                        • Sep 2000
                        • 745

                        #12
                        For me this can be tuff, I've built two computers over a 7 year period, taken a class back when you still had to know something about DOS, and learn programs as I buy them. Very rarely do I run into problems, so when I do it takes me hours to bumble through it, and many times I just don't have the knowledge to deal with the "deeper" stuff...but HEY the htpc has run flawlessly since I tried to reinstall winDVD again on Saurday night...twice, screwed it all up, and decided to do my own reformat.
                        I have promised myself to just kick back and enjoy this thing for a couple weeks...then I'll charge in again!

                        Comment

                        • Andrew Pratt
                          Moderator Emeritus
                          • Aug 2000
                          • 16507

                          #13
                          good to see you're up and running Ive found that if its starting to look like a lot of time to fix a problem its often quicker just to reinstall everything. That used to be true for win95/98 but so far my win2k machine has been like a rock (touch wood!)




                          Comment

                          • Lexman
                            Super Senior Member
                            • Jun 2000
                            • 1777

                            #14
                            I added something to the end of my post earlier, not that it matters, lol.

                            Lex

                            Comment

                            • KennyG
                              Moderator Emeritus
                              • Sep 2000
                              • 745

                              #15
                              Lex after rereading your post, and my problems tonight, I'm might be on the verge of another meltdown!!!
                              After changing my resolutions back and forth a few times, and diving into the advanced video settings for the Elsa card, while a movie was running in a window, I've had a couple of lockups.
                              After a reboot everything is fine, is this to much to do at once, or should this unit run without a glitch as all this is being done?

                              Comment

                              • JonMarsh
                                Mad Max Moderator
                                • Aug 2000
                                • 15259

                                #16
                                Sometimes when you you make a number of changes, which involves entries in the registry, it seems like you need a reboot for eveything to be solid. That's an "irrational" explanation, but I've seen it before. Windows consumer OS's just don't have the total stability in some areas, but they boot faster, and when you get use to the operational quirks, it seems second nature. (in other words, if your expectations aren't too high, things go just fine!

                                -Jon




                                Earth First!
                                _______________________________
                                We'll screw up the other planets later....
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                                M8ta
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                                Resistance is not futile, it is Volts divided by Amperes...
                                Just ask Mr. Ohm....

                                Comment

                                • KennyG
                                  Moderator Emeritus
                                  • Sep 2000
                                  • 745

                                  #17
                                  After my last post I went back and tried something else! I made all the same changes...several times, without one lockup, what was the difference? I didn't move my windows around on my desk top! Before I'd move the movie's window down to the lower right corner, and all other windows to the upper left, so I could see the whole movie as I made adjustments.
                                  I have found that by leaving the movie window centered everything seems to work smoothly...very strange.

                                  Comment

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