If you read my post on 4/26, you know I had a very unpleasant experience with my first RSX-1056 - it shorted out when I first fired it up. I just received my replacement today - it works great and I am now a very satisfied Rotel customer. :
Andrew Pratt of CLub Rotel helped me (thanks, Andrew. and Club Rotel!). Mike Sheehan of Rotel tech support was sympathetic and helpful. My dealer helped me work through it.
In short (no pun intended), Rotel overnighted a replacement 1056 to my dealer for Saturday AM delivery (!) So I could have the weekend to set it up, and my dealer came in early on Saturday to make sure they received it. That is service "above and beyond". Rotel and my dealer really came through to make sure I was satisfied. Again, Kudos to all!!
I'll post a review of the 1056 in a few days, once I've lived with it a few days. Here are my first impressions:
1. Sonically, a huge and dramatic improvement over my previous Denon AVR-2700 - in stereo bypass, on DVDs, on digital cable, even the tuner.
2. Hiss - NONE. Center and surrounds are dead quiet in 2-channel mode.
3. Hum - NONE.
4. Thin? (see another recent post) - NO WAY, at least on B&W 600 Series 2's all around (603s/LCR6/601s). The beast has dynamics, force, and depth in spades.
Can you guess I'm one happy camper?
Andrew Pratt of CLub Rotel helped me (thanks, Andrew. and Club Rotel!). Mike Sheehan of Rotel tech support was sympathetic and helpful. My dealer helped me work through it.
In short (no pun intended), Rotel overnighted a replacement 1056 to my dealer for Saturday AM delivery (!) So I could have the weekend to set it up, and my dealer came in early on Saturday to make sure they received it. That is service "above and beyond". Rotel and my dealer really came through to make sure I was satisfied. Again, Kudos to all!!
I'll post a review of the 1056 in a few days, once I've lived with it a few days. Here are my first impressions:
1. Sonically, a huge and dramatic improvement over my previous Denon AVR-2700 - in stereo bypass, on DVDs, on digital cable, even the tuner.
2. Hiss - NONE. Center and surrounds are dead quiet in 2-channel mode.
3. Hum - NONE.
4. Thin? (see another recent post) - NO WAY, at least on B&W 600 Series 2's all around (603s/LCR6/601s). The beast has dynamics, force, and depth in spades.
Can you guess I'm one happy camper?
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