RSP 1570 HDMI handshaking Issue With Tivo?

[fhsun]

I recently exchanged my cable/DVR box for a Tivo HD. The cable company installed 2 Cable Cards in the Tivo which eliminates the need for the cablebox.

I connect the RG6 cable from the wall directly to Tivo, then the Tivo directly to the RSP 1570 via HDMI.

I am occassionally getting a nasty loud flickering static noise while watching cable TV thru the Tivo. Sometimes I would also lose cable signal. This happens maybe once a night, sometimes twice a night.

I fixed the problem by turning the 1570 off/on. Then later I found that I can also get rid of the noise/signal loss by switching the 1570 to another source and then switch it right back to the Tivo. It's annoying.

Has anyone experienced this kind of issue with 1570? I suspect it's the Tivo having HDMI signal handshaking issue since the cablebox didn't have this problem? How can I fix this?

[Kevin D]

Just got my 1570 and I'm also having problems with my HD Tivo. If I leave it paused on a Dolby Digital source, or the signal is interrupted (digital OTA) I'll lose center channel information. If I skip back, it's fine.

Best bet is to call Rotel and let them know. I'm still compiling a list of things so I haven't contacted them yet.

Kevin D.

[mjb]

Best bet is to call Rotel and let them know. I'm still compiling a list of things so I haven't contacted them yet.

Kevin D.

I'd be interested to see that list if you want to make it public when you're done! Hopefully Rotel can fix these things in software, and quickly. I have noticed a few issues too, which unfortuneatly take the shine of an otherwise excellent device.

[tpirovol]

What is your Fimware version? Hold Mute and it will display first the main unit firmware then the video firmware. There is v1.1.2 out there that I found works better then v1.1.1.

My main issues are below heopfeully rotel will fix them. I have a very annoying issue with my SA8300HD where I hear clicking sounds from time to time.

Rotel must be extremely busy since I have called twice and never heard back.

1) Ir does not work well at all.
2) HDMI Audio cuts in and out sometimes during HD programming from SA8300HD
3) LPCM volume comes out extremely low and not balanced
(With Bitsteam DD or DTS it does not have this issue)
4) When changing tracks or channels click sounds are heard
(RSX-1056/1057 did not have this issue)

I resolved 1 with a IR absorber. 3 is very annoying since it almost makes it sound dull.

Thanks Terry

[mjb]

I have V1.1.1-080925 Video 1.0.0. Too bad the update isn't on Rotels website yet.
Perhaps they're planning another one soon ;-)

[Kevin D]

Doubt they will release the update online. Too easy to screw something up to have it available to everyone.

I'm at 1.1.2 main 1.01 video.


Kevin D.

[lotones]

Just got my 1570 and I'm also having problems with my HD Tivo. If I leave it paused on a Dolby Digital source, or the signal is interrupted (digital OTA) I'll lose center channel information. If I skip back, it's fine.

Best bet is to call Rotel and let them know. I'm still compiling a list of things so I haven't contacted them yet.

Kevin D.

Congratulations on your new 1570 Kevin. When you get a chance could you tell us how the dacs sound compared to the 1069's? Still wondering if they're Burr-Browns like the 1069, or similar or better quality. I understand it may take a week or so before they're "burned in".

thanks!

[maxwebster]

+1

Trying to decide on 1069 or 1570...

[mjb]

+1

Trying to decide on 1069 or 1570...

1570 ;-)

[Tomys]

Doubt they will release the update online. Too easy to screw something up to have it available to everyone.

I'm at 1.1.2 main 1.01 video.


Kevin D.

Hi Kevin, mine is old version too..You would'nt mind to give us the new firmware.. ;x( ;x( ;x( . I can't find it any where...
Very much appreciate for your help.
Cheerss

[maxwebster]

1570 ;-)

Done :T

[Kevin D]

Hi Kevin, mine is old version too..You would'nt mind to give us the new firmware.. ;x( ;x( ;x( . I can't find it any where...
Very much appreciate for your help.
Cheerss

Don't have it yet. I still haven't contacted Rotel with my issues.. Busy busy..

Kevin D.

[Tomys]

Thanks Kevin.. I'll wait,

[watchnerd]

I am occassionally getting a nasty loud flickering static noise while watching cable TV thru the Tivo. Sometimes I would also lose cable signal. This happens maybe once a night, sometimes twice a night.

I fixed the problem by turning the 1570 off/on. Then later I found that I can also get rid of the noise/signal loss by switching the 1570 to another source and then switch it right back to the Tivo. It's annoying.

Has anyone experienced this kind of issue with 1570? I suspect it's the Tivo having HDMI signal handshaking issue since the cablebox didn't have this problem? How can I fix this?

Yep, I have exactly the same problem, but usually only get it once every few weeks.

The sound is like a horrible buzz saw noise. Really nasty.

I'd love to know if the firmware fixes it.

[lvhung]

rotel should pay more care before roll out a new product :T

[watchnerd]

rotel should stop cheating with their " processor "

Sure, it has a bug, but how is that cheating?

[Kyle]

I was just about to take the plunge on a 1570 for my 30th birthday (tomorrow, go me!), but I suppose I will hold off until this issue gets worked out since I am a big HD TiVo user, and this sounds totally annoying!

[TommyV]

Can you just use a toslink cable for audio? Seems like an easy fix until they update the fw.

[RonaldoF]

Good evening,
Not sure if it is related. I just bought the 1570 and connected my cable box (which in fact is U-verse) to the processor via component cable. Processor is also connected to the TV via component cable (will get some HDMIs soon).

What is happening is that the image from the cable is freezing momentaneously, sometimes showing the pixels.

In the processor set up I already tried to change video/hdmi output to 720p, 1080i or 1080p.
The U-verse is set up as 1080i.

Any ideas on what can cause this?

Firmware=> V1.1.1-080925 Video 1.0.0.

[hifiguymi]

I have U-verse as well and I'm pretty sure it's the service. In my system, I have my U-verse hooked up directly to the TV and it does it as well.

There is newer firmware for your RSP-1570 that does correct a couple of bugs. You should ask your dealer about it.

Eric

[RonaldoF]

Thanks.

It was not doing that when the cable box was directly hooked up to the TV though.

In my bedroom I have another plasma TV hooked up directly and there are no problems there (at the same time I saw the issues in the living room TV).

I will ask the dealer about firmware updates.

[maxwebster]

I will also ask my dealer about firmware updates, although if he had access you think he would have mentioned it last week when picked up my 1570

An issue I would like to add to the list:

During SACD HDMI operation, when I turn off the TV (because the screen save is boring) - I loose audio, then it reconnects at 44.1K instead of 176K - when I start and stop the SACD - the 1570 reconnects at 176K but no audio

Thanks

[watchnerd]

I have U-verse as well and I'm pretty sure it's the service. In my system, I have my U-verse hooked up directly to the TV and it does it as well.

There is newer firmware for your RSP-1570 that does correct a couple of bugs. You should ask your dealer about it.

Eric

I asked my dealer today and he said there is no new firmware.

[Kevin D]

Latest firmware for the 15 series is:

DSP AUDIO 1.12
MAIN BOARD 1.1.4
SCALER 1.11

Kevin D.

[MacUser]

Latest firmware for the 15 series is:

DSP AUDIO 1.12
MAIN BOARD 1.1.4
SCALER 1.11

Kevin D.

And where can I find this "latest" firmware??

Rotel Germany told me that there's no firmware update available (yet) ...

[fhsun]

Where can I find what version of firmware I have in the 1570? I didn't find it in the menus nor the instruction manual. Thanks.

[hifiguymi]

Hold down the mute button, while the unit is on, on the front panel for a few seconds and both the main and video versions will flash on the front panel display.

Eric

[Alfred]

The firmware of my 1570 is v1.1.1-080925 Video v1.00. It seems that this is the newest.

Alfred

[Kevin D]

The firmware of my 1570 is v1.1.1-080925 Video v1.00. It seems that this is the newest.

Alfred

Look about three post's up. Newest is 1.1.4 1.11

If Rotel Germany is of no help, you might try emailing Rotel NA and see if they scan send it to you.

Kevin D.

[fhsun]

Thanks, that worked! This is what was shown:

V 1.1.2-081218
Video 1.01

It appears that I don't have the latest firmware and I should call my dealer?

It didn't show any "DSP Audio" version.

Frank

Hold down the mute button, while the unit is on, on the front panel for a few seconds and both the main and video versions will flash on the front panel display.

Eric

[Alfred]

Hi Kevin,

you got the firmware from Rotel NA directly? I searched also on the NA pages of Rotel, but there are only firmwares of the old series.


Alfred

[Alfred]

Does anybody knows the Update Release Notes for the firmware 1.1.4? So I'm interested in what is fixed with the versions 1.1.3 and 1.1.4.

Thanks...

Alfred

[Kevin D]

You'll have to email Rotel for the firmware, they're probably never going to publicly host it.

Last I heard, they were trying to write up all the release notes for the 1069 and 15xx.

Kevin D.

[mjb]

I assume there's no software differences between EU and NA versions? Rotel Germany seem a bit slow, it would probably be easier to ask NA for the update (if it won't brick an EU unit!). Being an early adopter sometimes sucks!

[Alfred]

So I sent the request to Rotel NA. Let's wait for the answer.

Regards,
Alfred

[maxwebster]

Me too, I'll share any response.

Thanks

[RonaldoF]

I have the DVR that AT&T provides with the uverse.

It is connected via HDMI to my 1570.
Now everytime that I change the channel when watching live TV or if I fast forward, rewind or even pause the video, it takes approximatelly two seconds until I am able to hear the sound again, after starting to see the video playing...

Did any of you guys experience this?

Thanks! :T

[Kevin D]

I had that with my Dish receiver. It was fixed in one of the firmware updates. (not sure which one as I don't have release notes)

Kevin D.

[hifiguymi]

I have the DVR that AT&T provides with the uverse.

It is connected via HDMI to my 1570.
Now everytime that I change the channel when watching live TV or if I fast forward, rewind or even pause the video, it takes approximatelly two seconds until I am able to hear the sound again, after starting to see the video playing...

Did any of you guys experience this?

Thanks! :T

Do you have a separate optical cable hooked up along with the HDMI? That is the only way to get Dolby Digital since the U-verse only does two channel audio via HDMI. The audio delay is a separate issue and as Kevin said improves with a firmware update.

Eric

[mjb]

I had that with my Dish receiver. It was fixed in one of the firmware updates. (not sure which one as I don't have release notes)

Kevin D.

Well, its great to know these things are being fixed with some elusive firmware update, the question is just how to get it? Because Rotel Germany don't know nothin'? Patience is a virtue!

[Alfred]

Hi Mike,

as I wrote above, I sent a mail to Rotel NA. If I get the mail with the new firmware, I will send it to you.

Regards,
Alfred

[RonaldoF]

Do you have a separate optical cable hooked up along with the HDMI? That is the only way to get Dolby Digital since the U-verse only does two channel audio via HDMI. The audio delay is a separate issue and as Kevin said improves with a firmware update.

Eric

Thanks, I did not know that, I will hook it up that way.

[RonaldoF]

I had that with my Dish receiver. It was fixed in one of the firmware updates. (not sure which one as I don't have release notes)

Kevin D.

Kevin, thanks. I asked my dealer (Modia) to check with Rotel on the FW updates. Let's see what they say. If you know where to get the updates, please let me know.

[maxwebster]

According to a SAAB guy (saabtech) on avforums, the latest firmware versions are:

Main: 1.1.5 20090319
Video: 1.12 mar2509
Audio: 1.12 081215

Still waiting to hear back from Rotel or from my dealer...

[watchnerd]

If one of you guys gets the firmware file, can you make it publicly available?

Like post it somewhere or, even easier, make a bit torrent out of it?