RC1070 no volume from remote??

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  • gymguymass
    Junior Member
    • May 2004
    • 26
    #1

    RC1070 no volume from remote??

    I currently own the RC1070 preamp (along with the RB1080 amp) and have experienced an issue about 4-5 times in the last year that has me concerned. While attempting to operate the volume control, using the remote control, I get no response. Other functions, such as source selection, mute, and on/off, using the remote are fine. My resolutions to the problem have varied. A couple of times 2-3 minute reset (unplug from power) of the preamp have fixed it. Another time, I shut it off for the night, turned it on in the morning, and it operated flawlessly. Most recently, it came back on its own.

    I am completely stumped. I have owned it for about 3 years now. I know the remote is emitting IR as I checked the output using my cellphone camera. Has anyone heard of this?

    I also sent this to Rotel's tech support, but I am hoping that somone from this forum may have encountered this issue as well....

    Thank you.....
    Tags: None
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    • miner
      Senior Member
      • Mar 2005
      • 900
      #2
      Have you tried more batteries? Rotel should respond soon. Shawn is good about this.
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        • hifiguymi
          Super Senior Member
          • Mar 2007
          • 1532
          #3
          It sounds like you've tried everything you should have to troubleshoot the problem. It seems like it's a software issue in the preamp. It may have to go in for service. Let us know what Rotel tech support say.

          Eric
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            • mookdog99
              Junior Member
              • Sep 2007
              • 3
              #4
              Originally posted by gymguymass
              I currently own the RC1070 preamp (along with the RB1080 amp) and have experienced an issue about 4-5 times in the last year that has me concerned. While attempting to operate the volume control, using the remote control, I get no response. Other functions, such as source selection, mute, and on/off, using the remote are fine. My resolutions to the problem have varied. A couple of times 2-3 minute reset (unplug from power) of the preamp have fixed it. Another time, I shut it off for the night, turned it on in the morning, and it operated flawlessly. Most recently, it came back on its own.

              I am completely stumped. I have owned it for about 3 years now. I know the remote is emitting IR as I checked the output using my cellphone camera. Has anyone heard of this?

              I also sent this to Rotel's tech support, but I am hoping that somone from this forum may have encountered this issue as well....

              Thank you.....
              I am having the EXACT SAME PROBLEM right now. Did you ever get this issue resolved???
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                • soundhound
                  Senior Member
                  • Mar 2004
                  • 816
                  #5
                  Originally posted by miner
                  Have you tried batteries?
                  Sounds like a good suggestion miner.
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                    • mookdog99
                      Junior Member
                      • Sep 2007
                      • 3
                      #6
                      Originally posted by soundhound
                      Sounds like a good suggestion miner.
                      Yes, I've tried new batteries. No luck.
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