ROTEL UPGRADED, PROBLEMS

[thedarklobster]

Hello everyone. Here's the deal. I sent my Rotel 1066 out to have the BM management mod done and the firmware upgraded. I just got it back yesterday and finished hooking it up today.

Here is the problems:

The screen on the unit itself isn't coming on. I only have the OSD on the television. I can't figure it out.

The unit plays, but I hear some distortion in the sound, I think, but i've yet to set everything up perfectly.

Any ideas, please help....

Shane

[thedarklobster]

Okay, this is weird to me, but maybe someone can help me figure out why.

The screen on the unit is now on. I didn't hold down any buttons, but what I did do was turn the power on to the subwoofer. I had it hooked up, but no power to it because I forgot. Would this cause the screen on the unit, not to come on?? It seems to be working fine now, but I'm still concerned. Anyone have any ideas for me?

Thanks,
Shane

[Danbry39]

Heck, yes, it's weird.

For the life of me, I can't figure out how it can have any connection with the sub being on or off. Sounds more like a loose connection somewhere. Maybe something got jarred loose when it was being worked on or shipped. I'm sure they flipped the switches into the normal position when they finished with the firmware upgrade.

Is the distortion still there?

I'd really call Rotel tech support right away to see what's up and to at least get it on record that you received it back from the company in this condition.

Hopefully, one of the engineer types around here will be able to explain what's going on.




Keith

[Andrew Pratt]

That is weird! The first thing i'd check is that the two dip switches on the back are in the correct position...which I believe they are if its now working but one might not be seated properly. The only other way to turn off the display is to press and hold the menu button but that shouldn't be the problem either unless you did it accidentally.

[thedarklobster]

I'm waiting to hear back from Rotel now. Mike Sheenan emailed me backed and asked a few questions, but he has not heard of this happening either. I'm also waiting to hear back from him about the popping noise. I'll let you know if we figure anything out.
Thanks,
Shane