B&W Fail

[Blues]

I purchased a pair of new 683's about 2 years ago and when I got them home soon realized that one speaker was putting out more sound than the other. After some troubleshooting I came to the conclusion that one of the speakers had a midrange that was not working at all.
Took the speaker back to the store where I purchased it and they guy immediately started wrenching on it and found a loose wire inside the box and secured it. Needless to say we were both a little surprised by all this.
Well, long story short, the issue is back again and giving a little tap on the side of the speaker gets the sound to come back for awhile, but it eventually goes dead again.
What to do? Should I open er back up and see if I can locate the wire, or call the store?
I know for a fact that the 683's were one of the speaker lines that B&W started having built in China to keep costs down, but this is kinda silly....

[audioqueso]

Then I would say that you should send this message to B&W instead.

[ray5]

Blues,
Call the dealer and/or B&W. They will take care of this.I hope I did not mis-understand you but hope you are not suggesting that just because it was manufactured in China it is inferior.

[Mrjammer]

I've had my 683s for three years with literally thousands of hours on them and they sound fabulous - no problems at all.
No company can be perfect with everything. I bet B&Ws warranty rate is very low, however.
Mrjammer

[Opus007]

Do not open them up yourself as you will void the waranty.Take them to your dealer who is authorized to do repairs or contact B&W.

When I had the 683's I never had a problem with them.Wonderful speakers. :T