Hey everyone,
I know I'm probably not using the right term, but my HTM7 is missing two of the "screws" that screw onto the binding posts and hold the jumper bars in place. I noticed this about a month and a half ago, when I lost the signal from the tweeter. Further inspection revealed that the jumper was not getting a clean connection because it was not held down in place by the "screw", which would allow the jumpers to function properly.
I contacted my dealer and they advised that they have spoken with B&W but that they have to pull a couple of them off of the production line to ship up. Does this sound a little out there? I would've figured that these would be a fairly common part that could just be shipped out or made available without much of an issue.
Anyway, I've taken the jumpers out and just have the speaker wire connected to both terminals so everything is working fine, but I'd like to get these "screws" so I can get the speaker back to normal.
Do any of you know if these parts are more readily available than what my dealer is suggesting? Normally I wouldn't question my dealer because they were OUTSTANDING in the service department, but there's been a recent change in ownership at the store and the service has been lacking compared to what it was.
Thanks in advance and if my descriptions don't make sense, please forgive me. I'll try to clarify more . . . LOL.
I know I'm probably not using the right term, but my HTM7 is missing two of the "screws" that screw onto the binding posts and hold the jumper bars in place. I noticed this about a month and a half ago, when I lost the signal from the tweeter. Further inspection revealed that the jumper was not getting a clean connection because it was not held down in place by the "screw", which would allow the jumpers to function properly.
I contacted my dealer and they advised that they have spoken with B&W but that they have to pull a couple of them off of the production line to ship up. Does this sound a little out there? I would've figured that these would be a fairly common part that could just be shipped out or made available without much of an issue.
Anyway, I've taken the jumpers out and just have the speaker wire connected to both terminals so everything is working fine, but I'd like to get these "screws" so I can get the speaker back to normal.
Do any of you know if these parts are more readily available than what my dealer is suggesting? Normally I wouldn't question my dealer because they were OUTSTANDING in the service department, but there's been a recent change in ownership at the store and the service has been lacking compared to what it was.
Thanks in advance and if my descriptions don't make sense, please forgive me. I'll try to clarify more . . . LOL.
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