Fading colour problem with Marantz DV 9600

[chinets]

Fading colour problem with Marantz DV 9600

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Hey Everybody,

I bought a new DVD player the Marantz DV 9600:

With Audio such as SACD, DVD-A and Redbook CD NO problems, even when I watch a Video In HT No problem with the sound. However after the player heats up for an hour or so watching a movie at 65Db the picture itself starts to fade like the colours start to wash out as if a veil is placed on the T.V.?? :M

I thought it was a loose cable because the Audio was perfect, but it wasn't.
I also thought it was the overheating of the player as it is placed over my Processor ,so I put plastic separators ( between the Marantz and the Processor) so the Marantz is placed over the Processor, but has over an Inch of separation so in actuality it is not touching the Processor anymore ,but the problem still exists. :M
I thought it could be the laser allignment ,but I bought this player ONLY 2 months ago spanking NEW?? :M

The picture fades and comes back and sometimes roles over, flickers ,however, you can hear perfect Audio and sometimes No picture at all. I thought the DVD had a scratch, but I had NO picture on Pause too. If I stop the player for a couple of minutes and go back to the section where I had NO picture the picture will actually appear and play normal again ,but after a few minutes the problem persists. I've tried this with a dozen DVDs.

Is it the overheating factor, or some cable that is loose or what?? I can't figure this problem out!! CAN ANYONE PLEASE HELP ME OUT THERE!!!??
Thanks In advance!!
Chinets ;x(

[Kevin P]

Try another set of video cables and see if that helps. If not, exchange the player. You probably got a dud.

[aud19]

I know my processor gets VERY warm and I wouldn't put ANYTHING on top of it. Try moving the player away from it and see if te overheating/picture problems continue. If they do it's likely a faulty unit (poop happens as they say). However, when you get a replacement unit I HIGHLY recommend you place it elsewhere as it's not good for either component.

[chinets]

At this point in time, In my set up and In my Music/HT room I cannot place the Marantz anywhere else, because it fits just exactly in the wood work cabinet built around my system, so I cannot put the Marantz player anywhere else unfortunately as ther is NO place whatsoever.
I am building a new house ,and will have perfect place for this player, but the house will not be finished for at least 9 months more, so I am stuck with the over heating problem if that is actually the cause.
Could it be something else besides the heat?? The cables are all tight, but there could be a short circuit, however, my dealer says that if it is the cable you would not hear any sound either?? Is he right??
Finally it could be a dud as you said. I had that same problem to some extent when I had the Rotel RDV 1060 where it will NOT fade, but I lose the picture but still maintain Audio. I returned that player to Rotel for a full refund as it was NEW too!!
What can I do Guys??
Any more help out there.
Thanks In advance,
Chinets

[aud19]

I wonder if it's the inputs on your display or the cables (same cables for both units?) then if you've had more than one unit with same problem on the same display. Try connecting another source to the same input first using the same cables and if it's still a problem a different set of cables. If there's still a problem after that I'd say it's your display.

[ShadowZA]

Chinets, I wish I could help you with some advice. I'm not sure what the prob is. Could it be the monitor? All I can say is that imho the DV 9600 is a top notch unit. Hope that the source of the problem is easily located & that it's not too much of a headache in terms of cost.

Good luck

[JudyLou]

Hi Chinets
Like ShadowZA said - the DV9600 is a good unit. Before giving it up as a dud - try another monitor. I have found some displays/monitors to have some problems with locking properly on picture with different makes. Also are you using 75ohm coax or normal cable for video, that could also cause problems. Good luck - hope you come right.
Lourens

[chinets]

Dear Everyone that has come to my rescue:

Thanks guys for all your kind and warm help here!!:smashin:
I have decided to add 2 fans tonight which my dealer will install tonight. I will also try another alternative, which Is to put my Sony DVD Player which is on top of my Marantz, which like wise is on top of my processor. I will Install that Sony player in between the Marantz and the Processor, so it will be sandwiched in between these two expensive and valuable gear and end up being melted cheese for the sandwich, but at least it will be a cool buffer between the Marantz and the Processor, as I never turn the Sony on ,only when I need it for back up In case the Marantz can't play a copy that I have borrowed or so.
I think this small buffer zone will cool the Marantz and my processor quite well as it will be in between both these gear.
I cannot put the Marantz on the floor because the 6 SACD and DVD-A cables for Analog are 1 meter long only, and the floor is around 2 meters down, so that would be imposible to do, plus the gear is installed in the cabinet and extremely hard to pull out, as it is custom made and fit for that cabinet.
Anyway I will let you know what has occured when I do these few changes and see the result. Hopefully this will solve it.
Thanks again for all your kind help and support guys,
I deeply appreciate all your wonderful and kind help.
Cheers,

[chinets]

Thanks ShadowZA!!

Thanks ShadowZA for your kind soothing words,

You are always there with that great positive attitude that you have. I am not saying this for the kind words you gave me ,but for the whole forum. You are like this positive Image lurking in the back ground and making everything seem like it will be solved. ;x(

Gerat vibes Shadow ZA !! I feel good now and hope all turns out well!!! You are a true positive believer and thinker!! Wish I had your positive good vibes.

P.S.: I am really in denial here and hope The Marantz does not turn out to be a dud!! OK!!! Shadow ZA comfort Zone!! Ohhmmmmmmmmmm!!! I feel better now!!! ;x(

[ShadowZA]

Thanks ShadowZA for your kind soothing words,

You are always there with that great positive attitude that you have. I am not saying this for the kind words you gave me ,but for the whole forum. You are like this positive Image lurking in the back ground and making everything seem like it will be solved. ;x(

Gerat vibes Shadow ZA !! I feel good now and hope all turns out well!!! You are a true positive believer and thinker!! Wish I had your positive good vibes.

P.S.: I am really in denial here and hope The Marantz does not turn out to be a dud!! OK!!! Shadow ZA comfort Zone!! Ohhmmmmmmmmmm!!! I feel better now!!! ;x(

It's a pleasure, Chinets.

I've had some dark "daze" during upgrade periods when my heart is at odds with my mind. The knowledge and advice which I've gleaned from you guys here have pulled me thru'. I'm grateful, too ;x(

Keep the force, man :T

[chinets]

Shadow ZA,
It is the truth!!!
You are welcome, and thanks for always being there for all of us!!!
Keep up the good work Pal!!!
Cheers!!!

[chinets]

Fading color on Marantz DV 9600

Hi Everyone,

Thanks for all your kind and warm help, and will keep you posted on all of this.

The Sony buffer idea did not work, because the body of the Sony is way samller than the Marantz, so there was no way I could put the Marantz player over the Sony. :M

I am having the 2 fans installed today, and will have( 2 ) 220V fans plugged into 110V voltage ,so that the revolutions slow down ,and will give very little noise according to my dealer?? Snake oil or not I will have to do that today. :roll:

I will give you all feed back once this problem is solved.

Thanks again for all your kind and warm help. :T
Cheers for Now!!
Chinets ;x(

[chinets]

Anymore help out there MY fellows of Audio wisdom!!!!!!!!!!!!!!!!!
I am still trying out the fans on long DVD-Video sessions to see if this will solve my problem and will post you soon!!!
Thanks guys for all your kind help.
Anyone out there with NEW ideas to help this poor fella!!
Ciao amigos,
Chinets

[aud19]

Anymore help out there MY fellows of Audio wisdom!!!!!!!!!!!!!!!!!
I am still trying out the fans on long DVD-Video sessions to see if this will solve my problem and will post you soon!!!
Thanks guys for all your kind help.
Anyone out there with NEW ideas to help this poor fella!!
Ciao amigos,
Chinets

Did you try a different source and cables? Try the Marantz on a different display?

[chinets]

Thanks Aud19!!

Aud19,
I did try different sources and cables, but not different display. :lol:

By putting rubber door stoppers under the marantz, which is on top of the processor, I found that the fading is minimal, and now that I have put 2 fans, the problem almost never appears, except after long sessions watching DVD-Video at 70db for over 8 hours or so!! :E
I think the over heating was the problem, but I am still testing to be 100% sure. :roll:
Thanks Aud19 for your concern and help, I deeply appreciate it. :T
Cheers ;x(

[nkb]

I'm surprised at your problems with the DV9600.

I have the same unit and until recently it was sitting in close proximity to an Anthem D2 which runs very hot. However, I did not see any problems as you recount with color fading.

Now the DV9600 sits atop a McIntosh MX135 (which runs cool).

In any event, heat is never good. So your solution to cool things down is a good one and if it gets rid of the problem, great.

[Aldo]

Dear chinets:
I have the DV9600 and I have exatly the same problem, until reading this I though it was my VP11S1 marantz projector, I sent several mails to marantz with no answer.
Now I'm shur it is the DV9600, because I never had the problem with the HD DVD player!

[chinets]

Aldo,
It is the heat of the DV 9600 that over heats. I have never ever felt a player ,yet alone, any equipment get so hot. Even my amps and my processor don't get that HOT!! You need 2 fans ,as I did ,and things got better!! Not 100% better ,but some great improvement, and not getting this problem constantly as I had before. Just from time to time when I forget to turn on the fans.
Aldo, Porfavor, Could you let me know what Marantz says to you when they respond, and keep me posted. You may PM me if you need to talk.
Aldo, I am moving into your world mi amigo, as I just ordered 4 802D and 2 800D and HTM1D center and 2 extra ASW 855 subs as I already had 2 and with Krell ( Beast) 700FPB amps to go with it!!! I love Aldo's world, and Yes, I am a Proud part of it.
The wife is NOT happy ,but I am very HAPPY ,and your suggestion did work for me. I am catching up to you fast if you don't get those Snails pronto mi amigo!!
Un abrazo,
Chinets

[Aldo]

Thank you very much for the tip! Shure I will let you know!

[chinets]

No problem Aldo!!
Keep me posted!! Very interesting!
Hasta Pronto che!

[chinets]

Aldo,
Problem solved!!!
It was the Video Input of my Processor Rotel 1098 that is busted. Apparently the technician says it is the board ,so that will have to be ordered from the U.K., and then Installed. What a bumer!!!
Hope the dealer or Rotel will Guaranty this part, and fix it, for free as the processor is only a few months over a year old.????? How much would this bard piece cost?? Any idea??
Thank God it was not the Marantz problem!!! Now this Player is singing again in Audio and Video! Wow!!!
Cheers!!!!!

[Aldo]

I 'm confused now! I'm getting te problem just with the marantz DVD and not from any other source! I'm going to switch the cables on my Halcro processor to see what happend!

[ShadowZA]

Chinets, thanks for posting your findings. A let down that the video input on the processor is kaput! Glad, though, that the problem is not the Marantz. Kinda restores the ol' confidence level.

Aldo, I'm wondering how similar your problem may be. Good luck there & hope that it isn't anything too serious.

[Aldo]

The thing is:
In contrast with chinet I hope my probles is with my DVD player, if not it is a problem with my Marantz proyector or my Halcro processor, and any of them cost me 10 time the DVD, so.....
I think that maybe is a problem with the HDMI wich is a complete nightmare!

[chinets]

Thanks ShadowZa for your kind words. I haven't found out what the cost of fixing the Video Input Board of my processor. Thank God it was not my Krell Processor ,that cost me 20 times the DVD!!!
Yes, it brought back all my confidence in the Marantz DV 9600 ,as I just bought this player a couple of months ago. I thought all the time it was the overheating ,so I have installed very expensive fans ,that make NO noise, with all the bells and whistles and it ends up being the Video Input of the Rotel 1998. I always knew that DV 9600 was a good thing!!

Well. Aldo I don't think it is the heat that is causing your problem. I really believe it is the HDMI ,as you well put it. I think it has to do with the Projector that is not getting the right HDMI Info. through your cables. The other problem could be the Input of your Processor, and with that problem you can use a different video Input for the Picture ,and Leave your Audio input as is, until you fix the Video Input!! That was my solution to my Processor. I will order the parts from the U.K. and when it comes in ,my dealer can Install it in the same day. Hope your problem gets solved soon. Marantz is well built and heavy duty ,so I really wouldn't think it was the Player.
Keep us posted Aldo please so that we can know what is your problem, and whether you solved it or not.
I am curious!!!!!!!!!!!!!!
Suerte!!
Chinets