Problem: At work our connection to the outside internet has been very slow for the past 2 months. Prior to this there was not any problem or noticable slowdowns. Starting in Dec, how we connect to the net has been really slow. Response time from calling up a website and downloading. I have been tracking using Speedtest and at the best of times we get 1.2M down, 500k up and a latency of 50ms. At the worst of times, which seems to be a lot these days, we get maybe 500k down, 250k up and a latency as much as 500ms. This is during normal business hours. On top of this, during nonbusiness hours we have remote access to our desktop PC's and this response is terrible! I believe it is a result of the poor up speeds of our ADSL service. Now when I started, Sept - Nov, I used the remote desktop extensively and the speed was acceptable. I have used remote desktop in other companies, so I know what can and can't be done.
Another example is that our Exchange is offsite and at times it just takes forever for it to sync. Never used to do that.
We have had construction near by, across the lane, but this has been going on since I started. That is one excuse our IT guys have been saying.
So now I am really at wits end. Will a dedicated T1 line give us the performance we need? or is there another issue that we have to look at?
Is the increase in upload speed going to solve the issue, or is it the decrease latency? What is latency anyway? I just know that lower is better. but when I look at 50ms to 500ms, is that like multiplied by the number of hops to a site?
Me very :?:
Another example is that our Exchange is offsite and at times it just takes forever for it to sync. Never used to do that.
We have had construction near by, across the lane, but this has been going on since I started. That is one excuse our IT guys have been saying.
So now I am really at wits end. Will a dedicated T1 line give us the performance we need? or is there another issue that we have to look at?
Is the increase in upload speed going to solve the issue, or is it the decrease latency? What is latency anyway? I just know that lower is better. but when I look at 50ms to 500ms, is that like multiplied by the number of hops to a site?
Me very :?:
Comment