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I have a WS55907 RPTV that has a signal board probelm. The warranty expired last month (5 yr Philllips extended warranty). My tech told me the needed part is no longer available - I verified with Mitsubishi. I thought parts HAD to be available for at least 7 years following a model discontinuation. Am I wrong here? A 5 yr old great TV that can't be fixed is totally unacceptable. I have voiced my displeasure with Mitsubishi - they will be talking to the repair facility to discuss options. My salesman told me they may offer to compensate me for my non-fixable TV. I paid $4000 for this on 7/8/01 - what should I 'accept' as an offer. All comments and suggesttions welcomed. Any other horror stories that are similar?
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If it was me I'd be aiming for:
"If you can't repair my TV, replace it with a current equivelant model for the cost of the part."
Seems fair to me.
How much was the part when available?Jason -
$400 for the signal board. I'll try that route next time I speak with the Mits rep.Comment
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Any update on this matter?Comment
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Yeah, let us know how you make out :TOriginally posted by tf1216JasonComment
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Someone with an oscilloscope, that is, a technician, can fix the board.
There should be no reason to get rid of this set for that reason only.JimComment
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I was told by Mitsu that this board was designed to be fixed at the component level; my HT guys have done so at a cost of $108.51 - will be deliverd tomorrow. Signal board and cooling tray repaired. Total repair $302.64 (Service call, diagnosis, repair, assembly).Comment
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thats not too bad, really. if you were to have had a DLP for that long, and had to replace the bulb, it would be more. from my experience, QC at mistu has gone down dramatically...i would stay away from their DLPs if the time does come to replace your existing display device.RB-1070
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RCD-1072
B&W-DM602 s3Comment
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