Hole in cone????

[Dark Elation]

So I'm very new to home theater. I'm 27 and just started purchasing my first components. I purchased a pair of CM1's to put up front. Well long story short, I was examining my speakers today and noticed a hole in one of the cones! Not sure what happened, in fact I'm a little baffled. My question is: Do I take the speakers back to the dealer as they are under warranty or do I attempt to fix them myself? I build stuff for a living so the actual job isn't intimidating. Voiding my warranty is. Any help would be greatly appreciated! Thanks!

[dukester]

So I'm very new to home theater. I'm 27 and just started purchasing my first components. I purchased a pair of CM1's to put up front. Well long story short, I was examining my speakers today and noticed a hole in one of the cones! Not sure what happened, in fact I'm a little baffled. My question is: Do I take the speakers back to the dealer as they are under warranty or do I attempt to fix them myself? I build stuff for a living so the actual job isn't intimidating. Voiding my warranty is. Any help would be greatly appreciated! Thanks!

I would definitely bring back to dealer...b&w parts aren't cheap.

[htsteve]

Dark Elation,

First of all, welcome to the forum! :T

Sorry to hear about the cone. dukester is correct. Contact your dealer, and let them and B&W take care of this.


Hope this helps.

[Dark Elation]

Thanks Duke and Steve! Glad to be here! I have contacted the dealer and they told me to bring the speaker in so that they can get it repaired. Thanks again for your help guys!

[Dark Elation]

Speaker is on it's way back to B & W and dealer told me they would be replacing the whole subwoofer! Side note; I found out how this happened. My wife's cousins had come over last week and I think you guys can figure out the rest.

[gene9p]

keep the grilles on when company arrives..LOL! :B

[madmac]

keep the grilles on when company arrives..LOL! :B

Keep the grills on all the time for god's sake. :W