Great service from B&W

[Stevebez]

Might seem trivial, but yesterday I emailed through to get some boxes for my 803D's which are going to be transported to my new home.

The response to my request was super efficient and knew exactly what box I needed and they shipped them same day. Was £33 but to know the babies will be OK is important to me ...!

I have been emailing some other companies wanting to buy some of their goods but I tell you they make it very difficult for you to give them your money .... :M

Rgds Steve

[chinets]

B&W would love your money, anytime any day!! of course for a price always! Service with a smile

[jim777]

I call that great service. McIntosh does the same thing. I don't see why they would ship out free boxes.

[Blindamood]

I got a free 'pen' sent to me to repair minor cabinet scratches after I contact Customer Service. I call that great service!

[OC 335i]

How does the pen work? Is it just like a Sharpee?

[Blindamood]

Pretty much...a very skinny Sharpie.

[See-Fu]

is the pen higher quality than a BIC?

[ZX10 Guy]

I emailed B&W here in the States about 2 months ago and got zero response concerning that touch up pen. I guess I should talk to my dealer first.