So often we forget what good service looks like.
I sent Mike Sheehan a lengthy email yesturday (Sunday) with a bunch of questions about the update. I would have been very happy just to get a response in a few days from the time I sent the email.
I recieved a response from him 8:30 Monday morning. And the response
was not just "go to the Rotel site and check the instructions." NO, he took the time and effort to explian everything and answer every question. I am so blown away.
Andrew and many other regulars to this site need to be commended as well. This is a great, SAFE, forum that is a real pleasure to be involved in.
I would ask that the moderators make this a sticky and call it "Rotel Service......somthing.
In an era that it is so hard to find any company willing to provide even decent service, Rotel goes above and beyond anything out there.
I sent Mike Sheehan a lengthy email yesturday (Sunday) with a bunch of questions about the update. I would have been very happy just to get a response in a few days from the time I sent the email.
I recieved a response from him 8:30 Monday morning. And the response
was not just "go to the Rotel site and check the instructions." NO, he took the time and effort to explian everything and answer every question. I am so blown away.
Andrew and many other regulars to this site need to be commended as well. This is a great, SAFE, forum that is a real pleasure to be involved in.
I would ask that the moderators make this a sticky and call it "Rotel Service......somthing.
In an era that it is so hard to find any company willing to provide even decent service, Rotel goes above and beyond anything out there.
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