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Todd Sutherland was gratious enough to handle explaining Madrigal's explanation of this, and very promptly I might add. He preferred this method, because he said just wouldn't have time to address the issue personally posting and reposting.
Hope this helps Clyde.
Lex
Hope this helps Clyde.
Lex
"First of all, Madrigal completely understands the frustration our customers
feel in waiting for this specific 24/96k software and the delay that has occurred. We too are frustrated that we haven't been able to offer it yet.
This customer is correct in that it has been some time since we first talked about the release of a 24/96k software upgrade for the AVP. In fact, the
first scheduled release was for June 1999, almost a year and four months ago.
It's ironic that during this time, we've been responding to the needs of our dealers/customers on software and products that they have seen as more pressing than 24/96k decoding during this time, given the limited disc availability for 24/96k playback in the past. Naturally, this is directing us away from the needs of some of our other customers in the process. We've released a number of software upgrades for the AVP during this time, including such options as 7.1-ch playback, DTS Music and DTS Film modes,
inter-component communication between the AVP and PMDT to allow the AVPs menus to be overlaid on the component video output of the PMDT DVD machine,
just to name a few.
In the past few months, the subject (and demand) for the decoding of 24/96k material has increased again significantly. We are responding by having
rearranged our engineering priorities at Madrigal and have actually finished writing the software for 24/96k decoding in the AVP. However, we've run into some bugs in the code and unexpected circumstances with respect to its implementation. While writing the code for 24/96k decoding isn't a huge project in and of itself, we've found that by locking onto the 24/96k signal, we would have to re-write a fair amount of original code in the AVP
in other areas to allow for this. Of course, this has caused us the loss of more time, which is where we are now. For the reason I've just explained, we will only be offering the decoding of 24/96k material for 2-ch, full-range
playback only. We suspect that most customers won't mind this at all, as we hear from the majority of our customers that they listen to their 2-ch music with their front speakers set us full-range already. The AVP allows for
defeating the crossover in place for movies (the sub) automatically when it sees two-channel information, using its Mode Defaults menu (if set that way be the user).
In conclusion, we remain very aware of the desire for this software and have committed the engineering resources at Madrigal to see that it happens as soon as possible. We hesitate to provide a date of availability, considering
the additional work ahead of us before implementation into the AVP. Perhaps we should have learned this "stay quiet until you're ready to release it" lesson earlier."
Todd Sutherland
Madrigal Audio
feel in waiting for this specific 24/96k software and the delay that has occurred. We too are frustrated that we haven't been able to offer it yet.
This customer is correct in that it has been some time since we first talked about the release of a 24/96k software upgrade for the AVP. In fact, the
first scheduled release was for June 1999, almost a year and four months ago.
It's ironic that during this time, we've been responding to the needs of our dealers/customers on software and products that they have seen as more pressing than 24/96k decoding during this time, given the limited disc availability for 24/96k playback in the past. Naturally, this is directing us away from the needs of some of our other customers in the process. We've released a number of software upgrades for the AVP during this time, including such options as 7.1-ch playback, DTS Music and DTS Film modes,
inter-component communication between the AVP and PMDT to allow the AVPs menus to be overlaid on the component video output of the PMDT DVD machine,
just to name a few.
In the past few months, the subject (and demand) for the decoding of 24/96k material has increased again significantly. We are responding by having
rearranged our engineering priorities at Madrigal and have actually finished writing the software for 24/96k decoding in the AVP. However, we've run into some bugs in the code and unexpected circumstances with respect to its implementation. While writing the code for 24/96k decoding isn't a huge project in and of itself, we've found that by locking onto the 24/96k signal, we would have to re-write a fair amount of original code in the AVP
in other areas to allow for this. Of course, this has caused us the loss of more time, which is where we are now. For the reason I've just explained, we will only be offering the decoding of 24/96k material for 2-ch, full-range
playback only. We suspect that most customers won't mind this at all, as we hear from the majority of our customers that they listen to their 2-ch music with their front speakers set us full-range already. The AVP allows for
defeating the crossover in place for movies (the sub) automatically when it sees two-channel information, using its Mode Defaults menu (if set that way be the user).
In conclusion, we remain very aware of the desire for this software and have committed the engineering resources at Madrigal to see that it happens as soon as possible. We hesitate to provide a date of availability, considering
the additional work ahead of us before implementation into the AVP. Perhaps we should have learned this "stay quiet until you're ready to release it" lesson earlier."
Todd Sutherland
Madrigal Audio
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