problem with STR-DG800 Sony receiver and subwoofer

[Bnolan4409]

I have a Sony STR-DG800 AV Receiver and a Mirage BFS-100 powered subwoofer. I am trying to connect the subwoofer’s low-level input jacks to the pre out output jack of the receiver to supply a low signal to the subwoofer. I can’t get an output out of these jacks to the subwoofer. I have tested the subwoofer and it is fine. I think it may be a setup issue with the receiver, but I have played with the setup menus and have not been successful. Can someone help me?

[Kevin D]

Chances are the fronts or all speakers are set to large. You most likely need to set them to small for the sub output to work.

Kevin D.