Windows Error

[aud19]

The teenager was on the PC last night.... :rant:

The system froze on her last night, I got checkdisk this morning and on an adaware scan her account had a mess of stuff on it :evil:

Now I'm getting random reboots and the following error:

BCCode : 24 BCP1 : 001902FE BCP2 : F7A3F948 BCP3 : F7A3F644
BCP4 : 80529184 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

I tried googling it but nothing came up....?

Any help would be appreciated

[Kevin P]

Go into Control Panel, System, click the Advanced tab, click Settings under Startup and Recovery, and uncheck "Automatically restart". Chances are you're getting a blue screen of death and XP is rebooting automatically, so you can't see the error.

Where are you seeing the BCCode stuff? In a BSOD screen, or a window that pops up before rebooting?

Also, look and see if there's any errors in the event log. Control Panel, Administrative Tools, Event Viewer, go to System, and note any errors occurring at the time of the reboots and post them here.

[aud19]

Thanks Kev :T

I'm getting the error after reboot.... The "Windows has recovered from a serious error..." window pops up.

Here's the error info from this morning's crash from the Event Viewer:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 25/02/2006
Time: 7:59:09 AM
User: N/A
Computer: MAIN
Description:
Error code 00000024, parameter1 001902fe, parameter2 f7a3f948, parameter3 f7a3f644, parameter4 80529184.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 32 0000002
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 31 39 30 32 66 65 2c 20 1902fe,
0038: 66 37 61 33 66 39 34 38 f7a3f948
0040: 2c 20 66 37 61 33 66 36 , f7a3f6
0048: 34 34 2c 20 38 30 35 32 44, 8052
0050: 39 31 38 34 9184

One from slightly earlier:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 25/02/2006
Time: 7:40:03 AM
User: N/A
Computer: MAIN
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 01c1b000, parameter4 8673af58.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 63 000000c
0020: 32 20 20 50 61 72 61 6d 2 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 37 2c 20 000007,
0038: 30 30 30 30 30 63 64 34 00000cd4
0040: 2c 20 30 31 63 31 62 30 , 01c1b0
0048: 30 30 2c 20 38 36 37 33 00, 8673
0050: 61 66 35 38 af58

And two from yesterday when Tasha was on:

Event Type: Error
Event Source: Ntfs
Event Category: Disk
Event ID: 55
Date: 24/02/2006
Time: 9:15:36 PM
User: N/A
Computer: MAIN
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0d 00 00 00 02 00 4e 00 ......N.
0008: 02 00 00 00 37 00 04 c0 ....7..À
0010: 00 00 00 00 32 00 00 c0 ....2..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

and

Event Type: Error
Event Source: NetBT
Event Category: None
Event ID: 4311
Date: 24/02/2006
Time: 6:59:24 PM
User: N/A
Computer: MAIN
Description:
Initialization failed because the driver device could not be created.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 58 00 ......X.
0008: 00 00 00 00 d7 10 00 c0 ....×..À
0010: 13 01 00 00 34 00 00 c0 ....4..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

[aud19]

Damnit! I was trying to download FireFox and it crashed again! :rant:

This time the screen went black/no signal but the system was still running (though the HD activity light was nill) I had to do a hard boot to get back ....

No error in the event viewer this time though.... :scratchhead:

[aud19]

So I installed FireFox...seems to be a lot quicker too :T How does this affect my Adaware and Spybot installations though? Especially Spybot's blocked pages?

[Kevin P]

I did some digging and those errors are usually caused by a RAM problem.

Did you change any hardware (e.g. upgrade RAM) recently?

Download memtest86 and run it. It creates a boot floppy. Boot from the floppy and let it run for a while. If there are errors, it'll tell you.

[RenoReno2]

My guess would be to reformat the hard drive if it keeps happening.

[aud19]

Same Ram I've had in it since putting it together in November.... I've already got Memtest...I'll run it and SpinRite later....

[Kevin P]

If Memtest shows errors, reseat the DIMMs and run it again.

[aud19]

Looks like bad RAM

Ran Memtest and even after re-seating got 6 errors in test 4, 34 in test 6 and 68 in test 7 :cry:

[Kevin P]

Did you change any BIOS settings recently? Attempt overclocking? Change RAM timings? Those sorts of things can cause problems too. Try resetting your BIOS to defaults and see if the errors go away.

Also check your fans to make sure they are working properly and nothing's getting too toasty inside your case.

[PewterTA]

It's not bad RAM, you're HD has some bad sectors on it and it's causing files to get corrupted... hence the bottom two errors...

Find out what manufacturer makes your disk and as long as it's not Toshiba...they have disk utilities that will scan the disk and try to repair it if possible.

The only other thing you can probably do is do a write zeros to the disk which should restore the disk to it's factory built condition.

If you run the checkdisk command and have it automatically fix and repair that might help as well (try this first)...but those damaged sectors in the files system will remain there.

[Kevin P]

It's not bad RAM, you're HD has some bad sectors on it and it's causing files to get corrupted... hence the bottom two errors...

Find out what manufacturer makes your disk and as long as it's not Toshiba...they have disk utilities that will scan the disk and try to repair it if possible.

The only other thing you can probably do is do a write zeros to the disk which should restore the disk to it's factory built condition.

If you run the checkdisk command and have it automatically fix and repair that might help as well (try this first)...but those damaged sectors in the files system will remain there.

Memtest reported errors, so it's the RAM. Since HD files are cached in RAM by Windows, bad RAM can lead to errors and filesystem corruption on the HD as well.

[JOY DIVISION]

It might be a bad RAM, a bad drive or you need to upgrade your chipset and your controllers, check and see if your board has an update.

[aud19]

Well I finally got my replacement RAM yesterday, put it in last night, ran Memtest86 and ZERO errors!!! :banana:

[Kevin P]

Nice! :T Did your Windows gremlins go away too?

[aud19]

Seem to have but I was only on for about 15 minutes before Jazz and Tasha were harassing me to get on :lol:

Seemed to work fine for them though, no hangups/crashes :T