Has Anyone Been Able to Email Rotel Lately?

[Bostonears]

In the past month (May 2009), I sent two emails to addresses at rotel.com. Days later, both messages were bounced back, with:

Sorry, we were unable to deliver your message...
Mail server for "rotel.com" unreachable for too long

Has anyone recently sent an email to an address at rotel.com and received an actual response from Rotel?

[hifiguymi]

What are your questions? I may be able to get you a different e-mail address if I know who you need to contact.

Eric

[Bostonears]

Eric,

Thanks for your reply. My posting here was primarily to understand whether Rotel has a problem with its email system. I'll PM you the specifics of my inquiry.

[miner]

Yes, I tried contacting their tech support and got an undeliverable return.

[mvdveek]

no problems with rotel europe

[Nuthed]

I sent them a question about 2 weeks ago. It was undeliverable. I thought it had something to do with me sending it from my work email address. I forgot about it until I saw this thread.

[BWLover]

me as well i get "undeliverable" messages to....

[pixeljedi]

same here - they must be all on vacation. :rollhead:

[hifiguymi]

Try this one service@bwgroupusa.com . That should work and not bounce back. Let me know if it does.

Eric

[Bostonears]

Also, there's a new support web site for B&W Group (Rotel) in North America at www.bwgroup-support.com.

[Kevin D]

Rotel's aware of the problem and the web guy is working to fix it. You can try this one:

techsupport@bwgroupusa.com

Kevin D.