Confused about NuForce versions, warranty and upgrade?

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  • nfjason
    Junior Member
    • Aug 2005
    • 27

    #1

    Confused about NuForce versions, warranty and upgrade?

    Nuforce is a fully integrated company with capability to design and manufactured switching power supply, amplifier, inverter (DC-AC conversion), power conditioner and other stuff

    We try to share as many parts and technology across one or more product line. Therefore even discontinued models can be upgraded and supported.

    Warranty - Transferable. Some products have longer warranty than other.

    Minor upgrade - as we continue our R&D and receive feedback from customers, obviously we find ways to improve the products. It is our policy to pass along small improvement to customer at a reasonable cost. We typically charge a small service fee plus S&H for minor upgrade. If the upgrade is to address a product's short coming, it is offered free of charge. Sometimes this happened at the same time as we made performance improvement (such as 9.0 upgrade to 9.02).

    Major upgrade - this only happen when we introduce a new generation of technology. Sometimes this happen as a result of features upgrade. Since we control our own technology, we can standardize on a certain form factor of amplifier or power supply for a whole series of product. Existing models, including discontinued models can be upgraded.

    Version numbers - Model number is indicated by the whole integer numbers. The 1st decimal digit is reserved for major upgrade. The 2nd decimal digit indicates minor upgrade.

    Whenever we introduce a minor upgrade, you can assume that everything that leaves our factory will have the latest version. And that includes any surplus stocks or discontinued models.

    Upgrade Cost - Expect to pay 25% to 30% of MSRP for a major upgrade. New technology doesn't come cheap, but it is much better than taking a loss on selling existing product and buying new model. So if you find used NuForce product onsale, take advantage of it
    For minor upgrade, it is available free or for a very small service charge.

    Repair Cost - We charge modest service and parts cost for out of warranty repair. If a major upgrade only cost 30% of the MSRP, expect to pay much less for repair service.
  • Chris D
    Ultra Senior Member
    • Dec 2000
    • 16875

    #2
    Great... do you have a summary of your product lines? Or is it just best to go surf your site?
    CHRIS

    Well, we're safe for now. Thank goodness we're in a bowling alley.
    - Pleasantville

    Comment

    • David Meek
      Ultra Senior Member
      • Aug 2000
      • 8934

      #3
      Nice site Jason. And thanks for the post on upgrades and such. :T
      .

      David - Trigger-happy HTGuide Admin

      Comment

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