The girl friend was complaining that using her desktop PC she could not print any of her documents, but she could print emails and printer test pages from the contol panel....
So went over to her place and sure enough, her little HP Deskjet will print emails, webpages or whatever, but not Word docs, NotePad/WordPad files. When ask to print those files the print head moves around and makes noises like it's printing but pages come out blank.
Did the uninstall, reinstall printers, changed and tried different software drivers same thing...
So grabbed her laptop and tried it. Same thing, it will print anything except Window/Microsoft word processing programs....
Anyone have a clue? She's little freaked out since she needs to print some stuff.
So went over to her place and sure enough, her little HP Deskjet will print emails, webpages or whatever, but not Word docs, NotePad/WordPad files. When ask to print those files the print head moves around and makes noises like it's printing but pages come out blank.
Did the uninstall, reinstall printers, changed and tried different software drivers same thing...
So grabbed her laptop and tried it. Same thing, it will print anything except Window/Microsoft word processing programs....
Anyone have a clue? She's little freaked out since she needs to print some stuff.
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