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I received my Rotel gear today and a couple of things struck me as immediately suspect, making me concerned about my purchase.
First, the box for my RDV 1060 had two layers of tape -- a clear layer of tape over the bold-lettered ROTEL tape. I cannot think of any reason why this second layer of tape would be applied unless the box had been opened previously. Of the various Rotel gear I took delivery of today, this was the only box that had this second layer of tape.
Second, after the installer unpacked everything (including the 1060) he told my wife, "make sure you have a DVD tomorrow to try this out once we have everything hooked up. You'd be surprised at how many people buy new DVD players but don't have DVD's to try out." However, when I returned home from work, I noticed that not only was there a DVD in the player, it was the EXACT SAME disk that I watched at the dealer when he was demonstrating the product -- a DVD that I do not own. Clearly, the installer would not have said this to my wife if he ad been aware that a DVD was already in the machine.
All of this suggests to me that I have taken delivery of an RDV 1060 that had (1) been opened before it was delivered and (2) played the very same DVD that I watched on the demo model at the dealer.
Now, I could just be paranoid. I have never before bought anything from Rotel or this dealer. It is entirely possible that in the normal course that Rotel dealers open the RDV 1060's before delivery and test them at the store. I simply don't know.
Nevertheless, my antennae are raised. Before I cause a scene at the dealer, I want to know if there is some piece of documentation that I can look for that would indicate that this model was a demo.
Please advise.
First, the box for my RDV 1060 had two layers of tape -- a clear layer of tape over the bold-lettered ROTEL tape. I cannot think of any reason why this second layer of tape would be applied unless the box had been opened previously. Of the various Rotel gear I took delivery of today, this was the only box that had this second layer of tape.
Second, after the installer unpacked everything (including the 1060) he told my wife, "make sure you have a DVD tomorrow to try this out once we have everything hooked up. You'd be surprised at how many people buy new DVD players but don't have DVD's to try out." However, when I returned home from work, I noticed that not only was there a DVD in the player, it was the EXACT SAME disk that I watched at the dealer when he was demonstrating the product -- a DVD that I do not own. Clearly, the installer would not have said this to my wife if he ad been aware that a DVD was already in the machine.
All of this suggests to me that I have taken delivery of an RDV 1060 that had (1) been opened before it was delivered and (2) played the very same DVD that I watched on the demo model at the dealer.
Now, I could just be paranoid. I have never before bought anything from Rotel or this dealer. It is entirely possible that in the normal course that Rotel dealers open the RDV 1060's before delivery and test them at the store. I simply don't know.
Nevertheless, my antennae are raised. Before I cause a scene at the dealer, I want to know if there is some piece of documentation that I can look for that would indicate that this model was a demo.
Please advise.
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