Problem upgrading SSP-800 and Vista

[ian1975]

Hi to all,

I followed the Classé's document step by step for the upgrade but my vista laptop doesn't detect the SSP, BTW I used the USB cable.

Should I use the RJ-45 cable or windows XP? Anyone had success with the upgrade with Windows Vista?

Thanks

Ian
:M

[Srrndhound]

Yes, you have to use Windows. Good luck!

[ian1975]

I did use the windows vista...

[hifiguymi]

I had trouble with Vista loading the drivers for the SSP-800. Is that what you are running into or is it something else?

Eric

[Srrndhound]

I did use the windows vista...

Very sorry. What I was trying to say was XP. But in searching further, I found this useful post by Hberg from over a year ago saying Vista should work:

"I would agree that the failure of the SSP-800 to recognize the CA-3200 is a sign that the amp needs updating. Firmware updates are cumulative, so updating with the current code will deliver all the advantages of earlier versions.

You can upate using a USB to RS-232 adaptor but you may need to reassigned the adaptor COM port to one of the COM ports (COM Port 1-4) that are available on the downloader. To do this right click on MY COMPUTER, select PROPERTIES/HARDWARE/DEVICE MANAGER/PORTS. Right click on the USB to Serial connector, then select PROPERTIES/PORT SETTINGS/ADVANCED. If the COM Port number is over 4 then you need to reassign it to a COM Port 1 – 4, then try to perform the update.

I have checked with our IT department and there is technically no reason for the downloader not to work on Windows Vista.

[HedgeHog]

I upgraded with Vista w/o issues. Go to your Device Manager and look under Ports. Perhaps, the USB drivers assigned a port greater than COM4. Simply change it to a lower available port (I set it to COM2 on mine). The the Classe loader s/w will be able to communicate. I assume that's the problem and not something else.

Good luck.

-Hedwig

[sikoniko]

I've never used USB to upgrade, but I'm not sure if the OS will detect the SSP. Perhaps that is a benefit of serial. I shut the SSP off, plug both ends of the cable together, start the software and when it tries to find the SSP I turn it back on and away it goes.

[Srrndhound]

I've never used USB to upgrade, but I'm not sure if the OS will detect the SSP. Perhaps that is a benefit of serial. I shut the SSP off, plug both ends of the cable together, start the software and when it tries to find the SSP I turn it back on and away it goes.

Good point about detection. Apparently not all USB-Serial adapters are created equal. This thread about uploading into Anthem processors discusses that if using a Mac with Fusion, don't use a Belkin adapter. Not sure if they said the Keyspan is better, but just to say, it mght matter.

[ian1975]

Thank you everyone. I appreciated your response and feel very privileged to be part of the Classé club. I finally upgraded the SSP-800 yesterday. Everything works great. Srrndhound is right, I had to reassign the COM port and it worked.

Ian

[Mestre JR]

When you upgrade the firmware of the SSP800, you loose the configurations and personal settings? Whow do you do, from the beginning so you don´t loose it?
Thanks

[hifiguymi]

All of the configurations and settings will remain. I've never had to redo those with any SSP-800 update I've done.

Eric

[Mestre JR]

OK. Thanks!!
I got one new ssp800 with 2.0.1 firmware and i noted some bugs... For instance, when i turn on the DCP202 the 800 turn automaticly to bypass and it´s not possible to change the mode. Onl if i choose another source, and then reurn to CD to make possible this change (sometimes i like to use 2.1 in some records).
So, do you know when goes out the new firmware?

[Mestre JR]

I men CDP202 (the CD player), of course.