Classe SSP600 problems

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  • jimarchy
    Junior Member
    • Dec 2008
    • 27

    Classe SSP600 problems

    I have just bought the SSP and I am having problems getting it to play my ipod... I have it connected through the relevant analog input terminals. I dont find the manual particularly user friendly....

    I did manage to get my DVD player working through the digital coaxial input but cannot get the satelite TV to work through the same route...

    I thought it would be easy!!
  • wettou
    Ultra Senior Member
    • May 2006
    • 3389

    #2
    Originally posted by jimarchy
    I have just bought the SSP and I am having problems getting it to play my ipod... I have it connected through the relevant analog input terminals. I dont find the manual particularly user friendly.... I thought it would be easy!!
    email Classe they are most helpful.
    Farming looks mighty easy when your plow is a pencil, and you're a thousand miles from the corn field."Dwight D. Eisenhower

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    • jimarchy
      Junior Member
      • Dec 2008
      • 27

      #3
      Does anybody have an email address that they actually reply too? I have sent one but no response. Maybe its because I bought the unit 2nd hand???

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      • garak
        Senior Member
        • Jul 2007
        • 310

        #4
        This is the email address I used, and they responded within hours. Based on my experience, I can say their customer services has been top notch.

        classe@bwgroupusa.com

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        • Glen B
          Super Senior Member
          • Jul 2004
          • 1106

          #5
          When I've sent e-mail messages to the Classé customer service e-mail address posted on their website, I have always received an initial response within 24 hours. Followup messages are usually responded to the same day. Here's some direct contacts to try:

          Tom McConville: tmcconville@classeaudio.com
          Vladimir Savic: vsavic@classeaudio.com
          Shane Kea: skea@bwgroupusa.com


          Comment

          • sikoniko
            Super Senior Member
            • Aug 2003
            • 2299

            #6
            Originally posted by jimarchy
            I have just bought the SSP and I am having problems getting it to play my ipod... I have it connected through the relevant analog input terminals. I dont find the manual particularly user friendly....

            I did manage to get my DVD player working through the digital coaxial input but cannot get the satelite TV to work through the same route...

            I thought it would be easy!!
            Are you sure you are assigning the appropriate input to the "Audio Input" in the menu?
            I'm just sittin here watchin the wheels go round and round...

            Comment

            • jimarchy
              Junior Member
              • Dec 2008
              • 27

              #7
              Yes, I have followed the same process as assigning the other components. I did get feedback from Classe(Vladimir & Shane... very helpful guys) and they suggested trying the DVD player through the analog inputs to double check that it it not the cable.... just not had time to do that yet, simple check to do though. Will let you know when I get it rectified.

              cheers

              James

              Comment

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